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The Percieved Benefits of a Mobile Health Service in the Developing Country: Bangladesh / The Percieved Benefits of a Mobile Health Service

Background. The use of mobile technology has become more prevalent within the delivery of healthcare (m-health) within the developing world. Its use is considered convenient and innovative, but little is known about its effectiveness. Although promising, there is a lack of literature pertaining to its overall effectiveness.
Purpose. This study takes the perspectives of threes groups of key stakeholders to describe the m-health service and the perceived benefits of using the mobile health technology implemented by BRAC in the urban slums of Korail, within the capital city: Dhaka, Bangladesh.
Methods. The study uses an exploratory descriptive case study design. The methodology includes demographic questionnaires, and semi-structured interviews. The sample included three groups: the BRAC developers, the community health workers (CHWs) and the villagers.
Conclusion. This study described the perspectives of those involved with the service, defining the m-health service as well as highlighting four major themes: strengths and benefits, knowledge and awareness, challenges and barriers and areas of improvement. The emerging themes found in the study provide paradigms of what to expect when implementing pilot m-health innovation and suggests direction for growth and sustainability. / Thesis / Master of Science (MSc) / The purpose of the study is to understand the new mobile health (m-health) service started by BRAC in the urban slums of Dhaka Bangladesh. This is carried out by asking questions to the people who use the service the most: the BRAC developers, the community health workers (CHWs) and the villagers.

Identiferoai:union.ndltd.org:mcmaster.ca/oai:macsphere.mcmaster.ca:11375/16481
Date January 2014
CreatorsAhmed, Syeda Sameen
ContributorsBaumann, Andrea, Ladouceur, Michael, Archer, Norman P., Global Health
Source SetsMcMaster University
Detected LanguageEnglish
TypeThesis

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