Thesis (MTech (Quality))--Cape Peninsula University of Technology, 2011. / Education is undoubtedly of great significance to everyone, and as a consequence
countries are working hard to ensure that their educational systems are responsive
to their socio-economic needs. In search for competitive advantage, institutes of
higher learning throughout the world are focussing their attention in ensuring the
provision of quality academic programmes. Botswana's public technical colleges are
no exception. In recent years, the government of Botswana through Department of
Technical and Vocational Education and Training (DTVET) has stepped up its
efforts to expand and transform technical and vocational education in that country.
In spite of these investments, studies show that the quality of training is still a
serious concern.
This study aims to explore the extent to which the Botswana institutions implement
quality management systems. Critical areas and attributes where institutions should
focus their efforts in relation to quality are explored. To achieve the objective of the study, both qualitative and quantitative research
methodologies were used. The case study research method was employed to
investigate issues which have affected the capacity of the institutions to implement
quality management systems. Data was gathered from students, teachers and the
college management team members by means of a self-administered questionnaire.
This study hopes to contribute to the existing body of knowledge by providing
insights into the implementation of quality management systems in the training
institutions in Botswana.
| Identifer | oai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:cput/oai:localhost:20.500.11838/2223 |
| Date | January 2011 |
| Creators | Tobedza, Asalepele |
| Contributors | Yan, Bingwen, Cape Peninsula University of Technology. Faculty of Engineering. Dept. of Industrial and Systems Engineering. |
| Publisher | Cape Peninsula University of Technology |
| Source Sets | South African National ETD Portal |
| Language | en_ZA |
| Detected Language | English |
| Type | Thesis |
| Rights | http://creativecommons.org/licenses/by-nc-sa/3.0/za/ |
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