Thesis (MTech (Business Administration))--Cape Peninsula University of Technology, 2009 / Within China's the hotel industry, they are known as expatriate managers and. on
behalf of parent multinational hotel corporations, provide an element of control and
co-ordination within local operating units. On average, organisations spend over two
and a half times more money to send an employee on an expatriate assignment than
they would if they hired employees locally. Expatriate managers have been faced
with new and complex organisational cultures and work practices. In order to avoid
expensive failure costs and to manage suci:essfuJly, an exploration of the issues that
face international hotel managers in China. is both timely and relevant
A qualitative case study approach was used for this thesis, while secondaIy dala was
obtained from private, as well as public sources. Primary data was collected via
questionnaires from hotel managers comprising both locals and expatriates. whilSt
specific questions were exclusively posed to expatriate managers.
Through collection and analysis of infonnation and data, and a thorough
understanding of the research problem, this study provides a useful reference for
expatriate hotel managers who are confronled with the issues of managing Chinese
employees, as well as basic Chinese cultural, ethical and business valUes.
Primarily this research examines challenges, which mostly arise from cross-cuIturaI
differences between Westem and Chinese values, as well as a range of diverse
organisational cultures and management styles within China's hotel industry. South
Africa has become China's the biggest trading partner within Africa, while an
increasing number of South African companies invest in China. The research is
paramount to any foreign organisation that wants to conduct business in China.
| Identifer | oai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:cput/oai:localhost:20.500.11838/981 |
| Date | January 2009 |
| Creators | Wang, Gongping |
| Publisher | Cape Peninsula University of Technology |
| Source Sets | South African National ETD Portal |
| Language | English |
| Detected Language | English |
| Type | Thesis |
| Rights | http://creativecommons.org/licenses/by-nc-sa/3.0/za/ |
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