The aim of this research was to explore employee responses to the implementation of SAP R/3 and Connected Application Portfolios (CAPs) in Shell South Africa (Pty) Ltd. Downstream-One (DS-1) Business/Lubricants (B2B/Lubes) Project Implementation Programme. It assessed whether employees accepted or rejected change prior to the implementation of SAP R/3 and CAP’s. In 2005 globally Shell launched its Enterprise Resource Planning (ERP) implementation. Its 16th implementation was conducted in Shell South Africa (Pty) Ltd. (Shell SA) in 2008. This research was conducted using a qualitative approach.
| Identifer | oai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:nmmu/vital:16137 |
| Date | January 2009 |
| Creators | Anthony, Lizel Angelique |
| Publisher | Nelson Mandela Metropolitan University, Faculty of Arts |
| Source Sets | South African National ETD Portal |
| Language | English |
| Detected Language | English |
| Type | Thesis, Masters, MPhil |
| Format | 121 pages, pdf |
| Rights | Nelson Mandela Metropolitan University |
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