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Guidelines to address the human factor in the South African National Research and Education Network beneficiary institutions

Even if all the technical security solutions appropriate for an organisation’s network are implemented, for example, firewalls, antivirus programs and encryption, if the human factor is neglected then these technical security solutions will serve no purpose. The greatest challenge to network security is probably not the technological solutions that organisations invest in, but the human factor (non-technical solutions), which most organisations neglect. The human factor is often ignored even though humans are the most important resources of organisations and perform all the physical tasks, configure and manage equipment, enter data, manage people and operate the systems and networks. The same people that manage and operate networks and systems have vulnerabilities. They are not perfect and there will always be an element of mistake-making or error. In other words, humans make mistakes that could result in security vulnerabilities, and the exploitation of these vulnerabilities could in turn result in network security breaches. Human vulnerabilities are driven by many factors including insufficient security education, training and awareness, a lack of security policies and procedures in the organisation, a limited attention span and negligence. Network security may thus be compromised by this human vulnerability. In the context of this dissertation, both physical and technological controls should be implemented to ensure the security of the SANReN network. However, if the human factors are not adequately addressed, the network would become vulnerable to risks posed by the human factor which could threaten the security of the network. Accordingly, the primary research objective of this study is to formulate guidelines that address the information security related human factors in the rolling out and continued management of the SANReN network. An analysis of existing policies and procedures governing the SANReN network was conducted and it was determined that there are currently no guidelines addressing the human factor in the SANReN beneficiary institutions. Therefore, the aim of this study is to provide the guidelines for addressing the human factor threats in the SANReN beneficiary institutions.

Identiferoai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:nmmu/vital:26635
Date January 2014
CreatorsMjikeliso, Yolanda
PublisherNelson Mandela Metropolitan University, Faculty of Engineering, the Built Environment and Information Technology
Source SetsSouth African National ETD Portal
LanguageEnglish
Detected LanguageEnglish
TypeThesis, Masters, MTech
Format166 leaves, pdf
RightsNelson Mandela Metropolitan University

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