The purpose of the study was to explore and identify the constraints and challenges that
prevents public service employees from transferring what they have learned during
training intervention to the workplace. The aim was to further make recommendations to
address the factors identified as constraints of transfer of learning into the workplace.
To achieve the goal, the study focused on extensive literature and theoretical inquiry with
the aim of understanding concepts of transfer of learning, and constraints to transfer of
learning, to determine the relationship between transfer of learning and employee/trainee
performance, and to suggest a framework to manage or mitigate the constraints to transfer
of learning.
The study used a qualitative and quantitative research methodology, with emphasis on
quantitative research methodology to draw conclusions. A sample of 106 was drawn from
the two departments, where a questionnaire was administered. The findings of the study
revealed that the following factors as constraints to transfer of learning: lack of learner's
readiness before training; lack of support and acknowledgement of new skills acquired by
trainees from their line managers; even though training improves knowledge level and
competency level, thereby increasing productivity, however lack of support constrain
transfer; lack of appropriate or relevant tools for application of theory; and lack of
cooperation and support from colleagues. / Thesis (MBA) North-West University, Mafikeng Campus, 2010
| Identifer | oai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:nwu/oai:dspace.nwu.ac.za:10394/15816 |
| Date | January 2010 |
| Creators | Sepeng, Gaitsiwe Sheron |
| Source Sets | South African National ETD Portal |
| Language | English |
| Detected Language | English |
| Type | Thesis |
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