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The beehive of organisational excellence : entrenching workplace practices that lead to high performance

Thesis (MBA)--Stellenbosch University, 2002. / ENGLISH ABSTRACT: For the past two decades or so we have been witnessing the dawn of the information age.
The technological revolution that typifies this era is proceeding at a rate unparalleled by
the advances of previous eras. This technological advancement has spawned what is
called the New Economy, where the currency is information and the watchword is speed.
The New Economy is global, knowledge-driven, and highly competitive. It has forever
changed the competitive landscapes of many industries, combined others into new
industries, and has even created entirely new industries.
The New Economy poses many new challenges for organisations that strive for
excellence. Amongst other things, globalisation and rapid advances in technology are
constantly raising performance level benchmarks on all fronts. This means that
organisations striving for excellence have to be stable yet agile, lean, responsive,
innovative, efficient, customer-focused, and profitable. In addition, the pressure on
organisations to democratise the workplace brings its own challenges.
One such approach for organising for excellence is the Beehive model where minimum
levels of performance have to be attained in each of seven interdependent areas: strategy,
structures, people capacity, business disciplines, stakeholder commitment, pay and
incentives, and change leadership. Taken out of context, these practices will not produce
the desired improvements in performance. They need to be treated as a system where the
practices fit with and support each other. / AFRIKAANSE OPSOMMING: Vir ongeveer die afgelope twee dekades ervaar ons die aanbreek van die informasie
tydperk. Die tegnologiese revolusie, wat 'n kenmerk is van hierdie era, gaan voort met 'n
tempo ongeewenaard met die vooruitgang van vorige eras. Hierdie tegnologiese
vooruitgang het voortgebring wat die Nuwe Ekonomie genoem word, waar die
geldeenheid informasie en die wagwoord spoed is. Die Nuwe Ekonomie is wereldwyd,
kennis aangedrewe, en hoogs kompeterend. Dit het die kompeterende landskappe van
baie industriee vir ewig verander, ander in nuwe industriee kombineer en selfs geheel en
al nuwe industriee geskep.
Die Nuwe Ekonomie lewer vele nuwe uitdagings op vir organisasies wat na
uitmuntenheid streef. Om maar een te noem veroorsaak globalisasie en vinnige
vooruitgang in tegnologie 'n konstante styging in prestasie vlak hoogtemerke reg deur die
industrie. Dit beteken dat organisasies wat na uitmuntenheid streef stabiel, tog ook
behendig, reagerend, vernuwend, effektief, klient gefokus en winsgewend moet wees.
Daarmee saam bring die druk op organisasies om by die werkplek te demokratiseer sy eie
uitdagings.
Een so benadering vir organisering vir uitmuntendheid is die Beehive model waar
minimum vlakke van prestasie in elke sewe interafhanklike areas behaal moet word:
strategie, strukture, menslike kapasiteit, besigheids dissipline, insethouer toegewydheid,
betaling en prestasielone, en oorgangsleiding. Uit konteks sal hierdie praktyke nie die
gewensde verbeterings in prestasie behaal nie. Dit moet as 'n sisteem behandel word
waar die praktyke mekaar pas en ondersteun.

Identiferoai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:sun/oai:scholar.sun.ac.za:10019.1/53088
Date12 1900
CreatorsAbrahams, M. F.
ContributorsNel, C., Stellenbosch University. Faculty of Economic & Management Sciences. Graduate School of Business.
PublisherStellenbosch : Stellenbosch University
Source SetsSouth African National ETD Portal
Languageen_ZA
Detected LanguageUnknown
TypeThesis
Format133 p.
RightsStellenbosch University

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