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Adoption of mobile technology to enhance academic library services: a case of capital university.

Thesis (M. Tech. Business Information Systems)-- Tshwane University of Technology 2011. / The services of many academic libraries have remained stagnant for many years. They have not been responding to rapid technology change. As a result, some of these libraries have become reactive in the services that they provide to their users. The reactive approach has impact on the activities and processes of the consumers. The impacts are associated to the overall performance of the institution. These challenges have triggered innovation for change in some institutions of higher learning in many countries including South Africa. The technological solutions include the adoption of Mobile Technology to improve and enhance library's services. The study investigated how Mobile Technology could be adopted to enhance the services of academic library, this include investigation on the factors which influence and impact technology adoption. Factors influencing the adoption of Mobile Technology were identified from the findings, and a Framework was developed. The primary aim of the Framework is to guide adoption and use of Mobile Technology for an improved and enhanced service which are provided by library.
Date January 2011
CreatorsMtshali, Lindiwe Eunice.
ContributorsIyamu, Tiko.
Source SetsSouth African National ETD Portal
Detected LanguageEnglish

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