M. Tech. Entrepreneurship / The purpose of this study was to assess the structures, systems and processes employed by departments, colleges and divisions in open distance learning (ODL) institutions used for the management of student enquiries on a day-to-day basis. The study also aims to provide ODL institutions with recommendations that will improve their management of student enquiries and service delivery.
| Identifer | oai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:tut/oai:encore.tut.ac.za:d1001349 |
| Date | January 2014 |
| Creators | Tshabalala, Nkhensani Faith. |
| Source Sets | South African National ETD Portal |
| Language | English |
| Detected Language | English |
| Type | Text |
| Format |
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