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Artifacts utilized for implementing change management communication in The City Of Tshwane Metropolitan Municipality.

M. Tech. Business Administration / The City of Tshwane initiated and implemented a structural and infrastructural change process in recent years, by merging with Metsweding District, Cullinan and Bronkhorstspruit. One of the critical tools that influences the success or failure of a change process is communication. This study investigates how communication during the implementation phase was utilised and it impacted on the attitudes and behaviours of employees of City of Tshwane Metropolitan Municipality.

Identiferoai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:tut/oai:encore.tut.ac.za:d1001837
Date January 2015
CreatorsDilotsotlhe, Moatlhodi Justice.
Source SetsSouth African National ETD Portal
LanguageEnglish
Detected LanguageEnglish
TypeText
FormatPDF

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