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The role of information systems in legislation led reform : a case study in the context of the new Municipal Rates Act of South Africa

Includes bibliographical references (leaves 258-277). / This thesis examines the role of an information system in the implementation of the new Property (Municipal) Rates Act (PRA) 2004 of South Africa as an example of Legislation Led Reform using, as the case study, the property rates policy reform framework implemented as the General Valuation (GenVal) 2000 project of the City of Cape Town. The study applies a range of social theories such as Actor-Network Theory, the Due Process Model and Structuration Theory.

Identiferoai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:uct/oai:localhost:11427/11709
Date January 2007
CreatorsTwum-Darko, Michael
ContributorsRoode, Dewald
PublisherUniversity of Cape Town, Faculty of Commerce, Department of Information Systems
Source SetsSouth African National ETD Portal
LanguageEnglish
Detected LanguageEnglish
TypeDoctoral Thesis, Doctoral, PhD
Formatapplication/pdf

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