Ineffective project communication may lead to project failure in respect of expected outcomes. Communication in the construction industry is important even though a qualified project team and manager plan, organise and manage a project.
The construction project manager needs communication skills to communicate effectively and manage projects successfully to expected completion.
The aim of this thesis is to propose a communication skills and leadership model for construction project management. Management of a project can apply the model. It can also be used to determine which communication skills the construction project manager should possess or should develop to communicate effectively.
The results of the research indicate that construction project managers need the basic skill of being able to communicate effectively, with decision making and problem solving as the most important communication skills.
A model is proposed to assist construction project management. This model can be developed further as an instrument to measure the maturity of a project manager or team.
| Identifer | oai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:ufs/oai:etd.uovs.ac.za:etd-04102014-155728 |
| Date | 10 April 2014 |
| Creators | Zulch, Benita Gertruida |
| Contributors | Prof JJP Verster |
| Publisher | University of the Free State |
| Source Sets | South African National ETD Portal |
| Language | en-uk |
| Detected Language | English |
| Type | text |
| Format | application/pdf |
| Source | http://etd.uovs.ac.za//theses/available/etd-04102014-155728/restricted/ |
| Rights | unrestricted, I hereby certify that, if appropriate, I have obtained and attached hereto a written permission statement from the owner(s) of each third party copyrighted matter to be included in my thesis, dissertation, or project report, allowing distribution as specified below. I certify that the version I submitted is the same as that approved by my advisory committee. I hereby grant to University Free State or its agents the non-exclusive license to archive and make accessible, under the conditions specified below, my thesis, dissertation, or project report in whole or in part in all forms of media, now or hereafter known. I retain all other ownership rights to the copyright of the thesis, dissertation or project report. I also retain the right to use in future works (such as articles or books) all or part of this thesis, dissertation, or project report. |
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