M.Com. (Human Resource Management) / Studies clearly show that workers experience trauma when organizations rationalise. These traumatic experiences are found to be primarily due to the uncertainty of what will happen to workers and the impact rationalisation could have on their job security. This has led to the assumption that rationalisation is inevitably traumatic. This study is aimed at dispelling this assumption as a myth. The view is taken that human and organizational behavior is complex, in that a variety of interactions between management and workers is not only possible, but does in fact occur in organizations today. This study considers various approaches organizations follow in dealing with workers during a rationalisation program. This study also investigates the experiences of workers who have actually lost their jobs. The results indicate beyond doubt that the experiences of trauma associated with rationalisation programmes are strongly related to the approaches adopted by management during such programmeso Worker trauma is therefore not a condition of rationalisation, but rather the result of a particular approach followed by management. The results of this study could have a profound effect on how organizations approach rationalisation. The benefits of a reduction in industrial and legal action due the approach adopted by management during rationalisation, is obvious. What is less obvious, but possibly more important however, is the level of loyalty and work performance of those workers remaining in the service of the organization. Studies have demonstrated the devastating impact of an unsatisfactory approach followed by management during rationalisation, on the work performance and loyalty towards the company of remaining workers. In order to succeed or survive, organizations must continually adjust to an everchanging environment. This would no doubt include the need for an effective rationalisation program...
| Identifer | oai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:uj/uj:10791 |
| Date | 16 April 2014 |
| Creators | Hobson, Ernest Guy |
| Source Sets | South African National ETD Portal |
| Detected Language | English |
| Type | Thesis |
| Rights | University of Johannesburg |
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