M.Bibl. / Information is increasingly recognised and managed as a resource. In any organisation it contribute directly to the performance of all functions. The purpose of this study was to use Burk and Horton's methodology to conduct an information audit to an assurance enterprise to identify the company's strategic information. This was to prove the importance of information as a corporate resource for competitive advantage. A literature study was undertaken as well as an overview of the method and results of an information audit. The information audit was only done for the library and the law administration department. The literature study gave the necessary overview of the information audit method, but the empirical investigation provided the value of the information. Information was collected on three different forms. The first was the inventory which was divided in three sections: sources, services and systems. The second form was the file surrogate card, which contained all the information of the law files. The third form was a questionnaire to establish the information needs of the users as well as the availability of the information they need to fulfil their tasks. The information flow was also monitored in the company. Although the "lnfoMap" -method of Burk and Horton was used, it was discovered that this method had several shortcomings regarding the practical application, such as the calculation of the monetary value of the information. After an analysis of the research results it is evident from the shortcomings and needs that have come to light regarding the management, objectives, use, value and cost of information assets that it is necessary to formulates an information policy and that the conclusion can be drawn that the information audit provides meaningful data that can serve as the starting point for developing a formal information management plan for this insurance company.
| Identifer | oai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:uj/uj:12908 |
| Date | 19 November 2014 |
| Creators | De Vaal, Inarie |
| Source Sets | South African National ETD Portal |
| Detected Language | English |
| Type | Thesis |
| Rights | University of Johannesburg |
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