M.Ing. / Organizational change is one of the most important and difficult tasks facing managers today. For this reason it is necessary to focus on the reengineering process on a continuous basis. The aim of this study is to evaluate and improve the reengineering process as implemented in a case study. Pertinent literature will be integrated throughout the case study. The study is set out in the following manner: PART 1: Part 1 of the study consists of the introduction to reengineering and the introduction to the background of the case study. This section also refers to the formal description of reengineering. PART 2: The second part of the study is dedicated to the process design and in depth discussion procedures and documentation. The chapters in part two are set out as follows: The first chapter in part 2 gives a more detailed discussion of the reasons for implementing a reengineering process and also the roles and responsibilities of the role players in the chosen process. Chapter 3 describes the understanding phase. In this chapter phase 1 is the stage of the process in which the information is collected and the processes mapped out. Chapter 4 describes the idea cycle process design. This chapter describes phase 2 in the process. Chapter 5 discusses the process required to manage the idea approval phase or phase 3. The final chapter in part 2 also addresses the final phase of the process. In this chapter the implementation planning is studied and mapped out. This phase is labelled as phase 4 PART 3: Part 3 consists of the results achieved during the case study by applying the studied process and then also the conclusions drawn from the outcomes.
|28 August 2012
|Schutte, Marthinus Jacobus
|South African National ETD Portal
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