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The effects of privatisation of municipal entities on customer service quality : a case study on Johannesburg Water (PTY) LTD.

Abstract available in attached PDF document. / Thesis (MBA)-University of KwaZulu-Natal, Westville, 2006.

Identiferoai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:ukzn/oai:http://researchspace.ukzn.ac.za:10413/9826
Date28 October 2013
CreatorsMashava, Thandi.
ContributorsPotwana, Nobubele.
Source SetsSouth African National ETD Portal
Languageen_ZA
Detected LanguageEnglish
TypeThesis

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