The balanced scorecard approach as a web site evaluation tool : a qualitative analysis of 5-star lodges in South Africa

Description

Please read the abstract in the section 00front of this dissertation. Copyright / Dissertation (MCom)--University of Pretoria, 2010. / Marketing Management / MCom / Unrestricted

Links & Downloads

1. http://hdl.handle.net/2263/26566
2. Hern, LA 2010-07-23, The balanced scorecard approach as a web site evaluation tool : a qualitative analysis of 5-star lodges in South Africa, MCom Dissertation, University of Pretoria, Pretoria, viewed yymmdd <http://hdl.handle.net/2263/26566>
3. E10/296/gm
4. http://upetd.up.ac.za/thesis/available/etd-07232010-164256/

Tags

Web site evaluation tool

Tourism grading council of South Africa

South Africa

UCTD

Additional Fields

Identifer	oai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:up/oai:repository.up.ac.za:2263/26566
Date	23 July 2010
Creators	Hern, Lorinda Alvira
Contributors	Van Heerden, Cornelius Hendrik, 1957-
Source Sets	South African National ETD Portal
Detected Language	English
Type	Dissertation
Rights	© 2009, University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria.