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The role of Telkom SA Ltd. in the Western Cape: a case study on the management of its retrenchment process.

<strong>Nature and Scope of the Study</strong><br />
Constant organisational change can be attributed to many factors, including competition among peers in the same markets, globalisation, privatisation of public sector organisations, technological advances, and operational requirements. These factors almost always lead to organisations reducing headcount. One such organisation is Telkom, which bi-annually embarks on large-scale retrenchments. Service organisations within the company were chosen at random to participate in this study. Telkom&rsquo / s Human Resource Management, Legal Services, Employee Relations, and the organisation&rsquo / s recognised unions participated in this study.<br />
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<strong>Purpose and Objectives of the Study</strong><br />
Through an evaluation of Telkom&rsquo / s staff reduction process, the study seeks to:<br />
1. Find out what measures Telkom has in place to ease the necessity of retrenchment within the organisation.<br />
2. Review whether Telkom has looked at other alternatives before planning staff reductions.<br />
3. Investigate whether a social plan within Telkom exists to help incorporate retrenched employees back into the economy.<br />
4. Investigate and examine Telkom&rsquo / s compliance with labour legislation, specifically the Labour Relations Act and the Basic Conditions of Employment Act.
Date January 2005
CreatorsKotshoba, Sharon Audrey
Source SetsSouth African National ETD Portal
Detected LanguageEnglish
TypeTheses and Dissertations
RightsCopyright: University of the Western Cape

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