Thesis
submitted in fulfilment of the requirements for the degree of
Doctor of Philosophy (PhD)
at the
Wits business school
University of the Witwatersrand
June 2016 / Despite the increased work on emotions in organizations, there is a lack of research on the impact of feeling bored in managerial decision-making contexts. Feeling bored was defined, and an expansion to the Hybrid Process Decision-Making Model was proposed. Using this revised definition of feeling bored and the Expanded Decision-Making Process Model, an empirical study with retail middle managers was conducted to examine the relationships between feeling bored and decision-making competence and the role of personality. Results found that feeling bored has a significant negative association with middle managers’ confidence levels, risk perception and decision rules. Results confirmed that personality plays a moderating role in the relationship between feeling bored and decision-making competence. Most notably, the personality trait learning neutralizes the negative effects of feeling bored on decision-making competence, whereas the personality trait sociability has a varied effect depending on which end of the valence/arousal continuum feeling bored is experienced. Limitations to the study, and practical implications for retail organizations, middle managers and for future research, are outlined / MB2016
| Identifer | oai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:wits/oai:wiredspace.wits.ac.za:10539/21564 |
| Date | January 2016 |
| Creators | Du Preez, Magda |
| Source Sets | South African National ETD Portal |
| Language | English |
| Detected Language | English |
| Type | Thesis |
| Format | Online resource (xv, 126 leaves), application/pdf |
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