Graduation Theses describes Management System of Quality (QMS) according to Needs of Standard Specifications ISO 9001:2000 in Antikvariát VŠE. Target was designed funktional QMS and implemented Survey of customer's Satisfaction with proposition of Quality Manual. This work is designed like Interpretation of single points ISO - Standards and with practical Solutions for Antikvariát VŠE.
| Identifer | oai:union.ndltd.org:nusl.cz/oai:invenio.nusl.cz:4005 |
| Date | January 2008 |
| Creators | Snopková, Lenka |
| Contributors | Plášková, Alena, Benčoková, Anna |
| Publisher | Vysoká škola ekonomická v Praze |
| Source Sets | Czech ETDs |
| Language | Czech |
| Detected Language | English |
| Type | info:eu-repo/semantics/masterThesis |
| Rights | info:eu-repo/semantics/restrictedAccess |
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