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Řízení služeb v letecké dopravě / Service management in Air Traffic

My thesis is focused on the comparison of traditional and low-cost air companies and its perspective into the future. The theoretical part is focused on a description and an analysis of air traffic both in the Czech Republic and in the world from the history till the present time. The practical part describes an analysis of services provided at the airport Praha Ruzyně. There is also introduced a company České aerolinie as the biggest air carrier on the Czech market. The attention is also given to a general low-cost model of this type of carrier. According to a current high competitive strength I made a comparison of traditional and low-cost carriers and thanks to a questionnaire inquire I suggested the recommendations contributing to production improvement.

Identiferoai:union.ndltd.org:nusl.cz/oai:invenio.nusl.cz:48771
Date January 2008
CreatorsNOVÁKOVÁ, Ivana
Source SetsCzech ETDs
LanguageCzech
Detected LanguageEnglish
Typeinfo:eu-repo/semantics/masterThesis
Rightsinfo:eu-repo/semantics/restrictedAccess

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