The Diploma thesis Implementation of ITIL methodology for IT Governance describes the importance of IT Governance in an organization, ways of using several methodologies, the differences between those methodologies and preferred methodology ITIL. The ITIL methodology is described in all stages of the Service lifecycle. In the second part, the methodology is applied on a real organization: Faculty of Business Administration. On the real IT services, provided by the faculty IT unit in all 5 stages of the Service lifecycle.
| Identifer | oai:union.ndltd.org:nusl.cz/oai:invenio.nusl.cz:74738 |
| Date | January 2010 |
| Creators | Koliš, Karel |
| Contributors | Kačín, Radovan, Pavlíček, Antonín |
| Publisher | Vysoká škola ekonomická v Praze |
| Source Sets | Czech ETDs |
| Language | Czech |
| Detected Language | English |
| Type | info:eu-repo/semantics/masterThesis |
| Rights | info:eu-repo/semantics/restrictedAccess |
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