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The role of transactive memory in work teams : a review

Transactive memory, the transmission and use of knowledge between two or more people, is an important construct to consider when studying work teams. This thesis reviews the literature on transactive memory systems (TMS) in order to summarize what is currently known about TMS and to identify gaps in the literature in need of further investigation. Past TMS research is reviewed according to the operational definitions, antecedents, team processes, outcomes, team performance, and boundary conditions. TMS is most frequently operationalized using Lewis' (2003) TMS scale. Research has focused on three types of antecedents: Communication, Team Characteristics, and Facilitation of TMS. Two common types of team processes found were coordination and team monitoring & backup behavior. Outcomes frequently focused on were team cognition, and team effectiveness. Team performance was ubiquitous in almost all the literature. Boundary conditions, however, varied considerably
Date01 January 2009
CreatorsGregory, Megan E.
Source SetsUniversity of Central Florida
Detected LanguageEnglish
SourceHIM 1990-2015
RightsWritten permission granted by copyright holder to the University of Central Florida Libraries to digitize and distribute for nonprofit, educational purposes.

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