The purposes of this study were to measure and compare the knowledge level of sales personnel employed by a ladies' apparel manufacturer and to examine the need for a training program for sales managers, sales secretaries, and sales representatives. The data were gathered through a four-part questionnaire developed by the researcher. Sales personnel were rated as having low, medium, or high knowledge. The majority rated as having medium knowledge. No significant differences in knowledge level were evident relative to sales position or length of employment. Training needs tended to have little variance among respondents.
| Identifer | oai:union.ndltd.org:unt.edu/info:ark/67531/metadc503960 |
| Date | 08 1900 |
| Creators | Smith, Lucy (Lucy Ann) |
| Contributors | Jernigan, Marian H., Thomas, L. Fred (Lawrence Fred), Flottman, Ellen |
| Publisher | North Texas State University |
| Source Sets | University of North Texas |
| Language | English |
| Detected Language | English |
| Type | Thesis or Dissertation |
| Format | v, 65 leaves, Text |
| Coverage | United States - Texas - Dallas County - Dallas |
| Rights | Public, Smith, Lucy (Lucy Ann), Copyright, Copyright is held by the author, unless otherwise noted. All rights reserved. |
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