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  • About
  • The Global ETD Search service is a free service for researchers to find electronic theses and dissertations. This service is provided by the Networked Digital Library of Theses and Dissertations.
    Our metadata is collected from universities around the world. If you manage a university/consortium/country archive and want to be added, details can be found on the NDLTD website.
41

Factors Underlying Chinese Hidden Champions in China : Case Study

Yu, Huahong Jr, Chen, Yun Jr January 2009 (has links)
The term of Hidden Champions was first put forward by Simon (1996a) in his book and has already been a well-studied subject all over the world. The purpose of this dissertation is to figure out what are the main factors underlying Chinese Hidden Champions. The literature part is composed of earlier research on Hidden Champions and theories on several factors that have been identified by authors, which form an analytical framework for analyzing empirical data. Conducting a qualitative approach, the empirical data was collected through semi-structured telephone interviews with the senior personnel of two Chinese companies. Secondary data, such as public reports, also played a complementary role. The findings of this study showed the factors of clear goal, excellent entrepreneur, focused strategy, sustained innovation, globalization and customer orientation immensely affect the success of Chinese Hidden Champions. It was also pointed out that there remain some views that are different from concepts of Simon’s.
42

A study of grade three and five students' strategic use of spelling knowledge

Kernaghan, Tracy M. 17 September 2007
Spelling is often a lightning rod in discussions on literacy. The general public, as well as educators, often judge the state of literacy by the occurrence of accurate, conventional spelling (Templeton & Morris, 1999). The purpose of this study was to reveal how students employ strategies in their spelling and how spelling strategies were being taught in their classrooms. This study also sought to uncover teachers, parents, and students perspectives and knowledge regarding spelling.<p>Case studies of six elementary school students were conducted. Each student was interviewed, along with their teachers and one of their parents. Students also filled out a self-reflection form. Students and teachers were observed in their classroom setting.<p>Findings indicated that students used a variety of strategies. The primary strategy articulated was sounding out; the better spellers also used analogy and visualization. Students knew and often used the strategies encouraged by their teachers and parents. The literature linked the processes of reading, spelling and writing. Most of the participants mentioned the connection between reading and spelling, but failed to recognize the importance of writing for spelling. A third finding was that the teachers had adopted new methods for teaching spelling but had not altered their role to provide for increased learning.<p> Implications for practice include suggestions for combined methods for teaching spelling, explicit teaching of strategies for all students, and teacher education that includes reflection and action (Ritchie & Wilson, 2000, p. 88).
43

A Case study examination of managerial activities in four UK trade unions formed by merger

Dempsey, Michael 04 1900 (has links)
In 1985, the researcher took up employment in what he regarded as a senior management position as Assistant General Secretary (Administration) of NALGO, the public service union. The objective was to gain management experience alongside continuing management education. Whilst there were others seeking to manage to the best of their ability, the idea was not universally accepted. However, the union, by the end of the decade, had embarked on management development courses for senior managers and by the time it merged and became part of UNISON, managerial activities were visible in many areas. It was not, however, clear the extent to which – if at all – such phenomena were observable in other trade unions. The literature did not help in this respect. Research to establish whether trade union managers existed and, if so, what their roles were appeared to offer the prospect of examining a new area of trade union life. This research is based on interviews with 56 senior trade union staff in four trade unions formed by merger – CWU, PCS, UNiFI and UNISON. Only one of those individuals professed not to accept a managerial role and that person accepted that he had a responsibility to ensure that the union was managed. Original findings include the following:- • There is a category of employee in trade unions known as a ‘trade union manager’, a role not previously identified by empirical research and discussed in the literature. • Trade union management develops depending on the level of institutional support. In the case study unions, there were links between this and the stage of merger that the unions had reached. Prior to institutional acceptance, there are managers who do their best to manage, operating in something of a cocoon. • Trade union managers espouse trade union principles which include the notion of fairness, imputing a concern for the way people are treated, including the staff for whom they are responsible. • Management remains in many ways a problematic concept in trade unions, leading often to its undervaluation. Trade union managers may perceive that it involves the exercise of power of the powerless, judgment on the weak. Trade union managers may as a result be ambivalent at being judgmental and, consequently, at managing conduct or performance. • Trade union managers manage stakeholders in polyarchal organisations but boundaries with lay activists are unclear; they engage in contests to define those boundaries and to manage what they regard as their own responsibilities. • Boundaries may include those relating to conflictual relations, constitutional boundaries, moveable boundaries, staff boundaries and policy/political boundaries.
44

Reclaiming Michael: a case study of a student with emotional behavioural disorder

Braun, Carol R. 28 January 2005 (has links)
"Reclaiming Michael: a case study of a student with emotional behavioural disorder" describes the work in a school with a kindergarten to grade three student who was labeled emotionally-behaviourally disordered. Thirteen participant interviews were transcribed and analyzed to understand what the school did, how the school did this work, and why the work was done the way it was. Two themes reinforcing the importance of learning and building community emerged from the data. The data collected reinforced the general principles of both the ecological and humanistic perspectives, indicating theoretical possibilities for work with students with emotional-behavioural disorders in other schools. / February 2005
45

A study of grade three and five students' strategic use of spelling knowledge

Kernaghan, Tracy M. 17 September 2007 (has links)
Spelling is often a lightning rod in discussions on literacy. The general public, as well as educators, often judge the state of literacy by the occurrence of accurate, conventional spelling (Templeton & Morris, 1999). The purpose of this study was to reveal how students employ strategies in their spelling and how spelling strategies were being taught in their classrooms. This study also sought to uncover teachers, parents, and students perspectives and knowledge regarding spelling.<p>Case studies of six elementary school students were conducted. Each student was interviewed, along with their teachers and one of their parents. Students also filled out a self-reflection form. Students and teachers were observed in their classroom setting.<p>Findings indicated that students used a variety of strategies. The primary strategy articulated was sounding out; the better spellers also used analogy and visualization. Students knew and often used the strategies encouraged by their teachers and parents. The literature linked the processes of reading, spelling and writing. Most of the participants mentioned the connection between reading and spelling, but failed to recognize the importance of writing for spelling. A third finding was that the teachers had adopted new methods for teaching spelling but had not altered their role to provide for increased learning.<p> Implications for practice include suggestions for combined methods for teaching spelling, explicit teaching of strategies for all students, and teacher education that includes reflection and action (Ritchie & Wilson, 2000, p. 88).
46

Customer Relationship Management : A Case Study on AGA GAS AB

Gilani, Wahid, Nagy, Csilla January 2012 (has links)
Background: Customer Relationship Management is a relatively new concept in the area of management.CRM is not an easy process; it is strategic approach that is concerned to create shareholder value through developing long-term relationship with key customers and customer segments. CRM is an integrated cross-functional approach which needs to combine various parts/ components inside the company in order for the CRM to function properly Purpose &amp; Research Questions: The purpose of this thesis is to contribute towards a better understanding of CRM implementation. With the research question: ―How can the key components (people, process and technology) measure Customer Relationship Management? Methodology: This is a qualitative study, with a deductive approach. Case study was conducted inside the organization AGA GAS AB. Conclusion: As the aim of this study was to contribute towards a better understanding of CRM implementation, therefore, it requires CRM to be evaluated. The CRM components should be investigated inside an organization and recognize if they have a good integration and cooperation amongst one another. This can be viewed by taking use of an interview guide that also incorporates the topics of Balance Scorecard.
47

The Application of the Balanced Scorecard to Performance Measures for Kaohsiung County fire department

Li, Yu-Ling 27 November 2003 (has links)
Taiwan's location in the typhoon-beset western Pacific and on the Pacific-rim fault belt makes it the target of frequent natural disasters such as typhoons, floods, and earthquakes. Ever-increasing population densities due to social evolutions and technology advances, along with the diffusion of international terrorist attacks, further threaten to maximize the potential damages that all forms of disasters might inflict. According to the domestic laws, the responsibilities of the fire departments in Taiwan have evolved from traditional fire control and the supply of ambulance service to including emergency rescues for typhoons, floods, earthquakes, and accidental or criminal explosions. With the current limited resources and expanding responsibilities, to improve the management capabilities and efficiencies poses a major challenge to the fire department. This study chooses the fire department of Kao-Hsiung County as the research case in an attempt using the Balanced Scorecard to develop an performance management system that puts the strategies into action and to establish an objective and feasible performance standard. This system is aimed to give a timely evaluation of the performance in the execution of the fire department's work, which, along with the endeavor of the fire department, will be made available to the general public as well as to the fire department itself. Through interviews at the management level and bibliography reviews, we obtain 25 strategy objectives and 39 evaluation indices, which are reduced to 20 strategy objectives and 28 evaluation indices by questionnaire investigation. The results indicate that the indices of public services, internal management, employee training, and financial resources show a stronger consensus than the that of community safety, suggesting that the fire department has a strong agreement of task on increasing the financial resources, streamlining the internal workflow, and improving the job-related training to strengthen its capabilities. On the other hand, we find a lesser agreement on the adoption of positive actions of fire safety inspections to solidify the community safety. ANOVA and Independent t test show significant differences of index choices among different age groups. Notable differences due to the discrepancies in ages and work areas are also observed on recognition of the feasibility of the performance evaluation system. It is found that the elements of current performance evaluation system of the institution in this case study are scattered in various laws and regulations and are designed to merely meet the minimum requirements as specified by the laws. By the design of balanced scorecard and the statistical analysis, we reach the following conclusions and related recommendations: 1. To simplify the service procedure, based on the customer-oriented concept, more authorization should be granted. 2. A crucial factor in the success of fire control and ambulance supply is the reaction time, which should be minimized by the development of a standard operation procedure (SOP). 3. To eliminate the most common complaint about the lack of timeliness regarding the fire department's service, it is suggested that a computerized information management system be developed to facilitate the supervisor's work of control and evaluation. 4. As an incentive, a performance-feedback mechanism should be established as the criteria for the distribution of resources, which include, among others, the award, the staff size, and the budget. 5. To gain the satisfaction, recognition, and support of the public to elevate the fire department's social status and morale, innovation should always be stressed and encouraged. 6. As an impetus for the high-level management to push the performance-based management, publicity through internet or traditional media is an effective tool.
48

Construction of the Balanced Scorecard in the Information Department: A case of hospital

Lin, Chyou-Yan 21 January 2006 (has links)
In recent years, since the external environment changes rapidly, the medical institutes of Taiwan face the unprecedented challenges. Striving for the survival, hospitals seek various kinds of development strategy to improve the competitive advantages. The role of the information department of hospitals has changed from the work-support level to the strategy-decision level to help hospitals reach their strategic goals. National Health Insurance System is now closely linked with all the national welfare. The financial pressure of National Health Insurance System can be reduced if hospitals can share medical resources to reduce the unnecessary waste. The information department, in this respect, plays an important role. Balanced Scorecard (BSC) is a framework that provides the measure for a strategic management system. It is noticed by practical circles and academia fields recently and has been widely applied in enterprise now, however, in the Information Department of the medical institutes, it is still new. The purpose of this research is to build the balanced scorecard of the information department of the hospital , to take a balance between multi-domain as the demand , and to develop a strategic measurement framework which gives consideration to the financial affairs, customer, inside procedure, learning and growing. It is expected that by improving the whole performance of the information department can help hospitals reach its strategic goals. The research method adopts a case study which sets up an information department's balanced scorecard framework. The framework and performance measurement were revised by the interview results of administration team, users and information department members in this case . The conclusions of this research are as follows: 1.Information department can develop its own mission, key value, vision and development strategy to support the organization to reach the strategic goals. 2.Information department can develop the Strategy Map and indicators of measurement to guide striving directions of staff. 3.The measurement method related to measuring achievement indicators should reasonably and objectively show the effect of execution. 4.The performance management system of the information department should possess strategy management and communication functions, and must set up a mechanism for feedback and revision. The main contribution of this research is to investigate the balanced scorecard of the information department and set up a BSC framework suitable for the information department in this case. The measurement indicators of CMMI (Capability Maturity Model Integration) are used as the measurement indicators of BSC. By introducing CMMI, the information department can make the performance evaluation more objective and meaningful.
49

Preparation to teach agricultural mechanics: a qualitative case study of expert agricultural science and technology teachers in Texas

Ford, Richard Kirby 12 April 2006 (has links)
Since federal legislation in 1917 and the widespread program growth in the 1930’s, agricultural mechanics has been a major part of the high school agricultural science and technology curriculum. Local programs integrated individual problem -solving, practical applications of mathematics and technical science skills in to the curriculum. However, recent financial constraints and a perceived lack of interest have led to reductions in course offerings in agricultural mechanics in some universities that are responsible for the maintenance and future of the disciplinary area. These curricular issues gave rise to a research problem examining the perspectives of successful agricultural science and technology teachers of agricultural mechanics and the education and experiences that were associated with their success. This study used qualitative measures to identify factors that enabled certain agricultural science and technology teachers who were more noted in teaching of agricultural mechanics to be more successful than their peers. It examined factors that motivated teachers to excel and examined the influences that determined what portions of the curriculum were included or deleted. Finally, this study focused on the recommendations of experts regarding improvements for future teaching of high school agricultural mechanics. Data were collected, analyzed, and reported using accepted a qualitative protocol to develop emergent themes. Successful agricultural science and technology teachers agreed that their undergraduate course work did not adequately prepare them to teach the current curriculum. Unanimously, the respondents expressed a concern for the lack of depth, scope, and technical skills in agricultural mechanics currently being taught to future agricultural science teachers. This concern for the pre-service curriculum led teachers to agree that the three-week agricultural mechanics certification workshop is essential for successful instruction of agricultural mechanics. Furthermore, teachers espoused a formal mentoring program to aid the professional development of agricultural science and technology teachers. The respondents alluded to the need for more quality workshops on the part of the Texas Education Agency, the VATAT professional organization and the agricultural education community as a whole to improve the quality, scope, depth, and technical skills in the instruction of Agricultural Science and Technology in the high schools of Texas.
50

The development of an interactive simulation for pharmacokinetics learning

Li, Yin, master of arts in curriculum and instruction 24 February 2012 (has links)
This report accounts the experience of a faculty member’s intention of creating an innovative interactive learning simulation in the field of pharmacokinetics to support the faculty member’s teaching and addresses his students’ learning needs. The report also describes the collaboration process between the faculty member and the instructional technology support units through the different phases of design, development, implementation and assessment on the simulation. It also discusses a faculty member’s role in using technology to enhance teaching and learning under university context. / text

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