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Citizen involvement in the production and delivery of public service has been a long time topic of interest and controversial debate among scholars. Essentially, the belief has been that if citizens are actively involved in the process, public organizations and communities benefit in numerous ways that will ultimately lead to increased citizen satisfaction. The purpose of this research is to explore the relationship between citizen involvement in the production of public safety and security and its effects on organizational efficiency and effectiveness of law enforcement agencies. To test the assumption that citizen involvement is positively correlated to organizational success and organizational efficiency of law enforcement agencies, a citizen involvement index was developed and used as the independent variable in ordinary least square regression (OLS) analysis. Three separate models are developed to measure the impact of citizen involvement on law enforcement. Findings obtained through bivariate and multivariate analyses indicate mixed results. Bivariate analysis revealed that citizen involvement was negatively correlated to organizational efficiency while no statistically significant correlation was found in multiple regressions. In addition, through bivariate analyses, citizen involvement was positively correlated with crime rates reported to city police departments, whereas multivariate regression analyses indicated that citizen involvement does not have a statistically significant impact on crime rates. Both analyses, however, provided support for the positive impact of citizen involvement on crime clearance rates. Finally, findings suggested that citizen involvement in public organizations and its effects on the production and delivery of public goods and services are overestimated from the perspective of law enforcement.

The primary purpose of this study was to determine the efficacy of corporate-based recycling for communities without access to curb-side pick up of recyclable material. The secondary purpose was to use the taxonomy of behavior change strategies as devised by Geller et al. (1990a, b). The hypotheses of the study were as follows: 1) corporate-based recycling is an effective means of dealing with residential waste management in a rural community, 2) the effectiveness of one behavior change technique with a score of three (as proposed in the Taxonomy of Behavior Change Techniques) will be the same as an intervention package comprised of several techniques with a score of three, 3) the smaller the company, the more effective the intervention package and, 4) salaried employees will deposit more recyclable materials per person at the drop-off site than wage employees. Recycling drop off sites were established at the work place of rural residents as an alternative to curb-side pick up of recyclable material. Three sites chosen were located in a rural community in Southwestern Virginia. Two of the companies produced machine parts (n= 220, n=300). The third company produced printed material (n=32). Each company had both male and female wage and salaried employees with varying ages and levels of income. Recyclable materials (clear glass, green glass, brown glass and aluminum cans) were collected in four 33 gallon barrels in the parking lot of each company every Friday and weighed at the county collection center. In an attempt to motivate participation in the recycling program, the employees were informed of the availability of the barrels, given written prompts in the form of paycheck inserts and posters, and given group feedback in the form of a poster showing the weekly amount of each material collected at an individual company. One company also received a group meeting to promote consensus and to determine the weakness of the project. All prompts and feedback were given as a package at discrete periods of time in a multiple baseline design by groups. The intervention package was given twice at one site to determine the impact of repeated exposure to the intervention materials. Findings of the study indicated an erratic pattern of participation across the three sites. One site had such low participation that it was dropped from the study. The intervention packages did not significantly increase participation and the differences between wage and salaried employees were insignificant. It must be concluded that while some employees did participate in the recycling program refinements to both the interventions and the measurement techniques are needed. Directions for future research on the feasibility of corporate-based are discussed. / Master of Science

Thesis (MPhil)--Stellenbosch University, 2015. / ENGLISH ABSTRACT: Lack of collaboration amongst resource user groups in protected areas undermines effective community participation in protected area management. Currently, collaborative approaches are recognised as a planning tool and less of a management tool. However practice reveals that utmost, participatory approaches are recognised in management plans, but fail in the actual implementation. With this study an attempt was made to identify a possible means of enhancing community participation in protected area management by evaluating the extent to which the community of stakeholders in Lake Malawi National Park effectively engage in the management of the protected area. To achieve this aim, the research identified the stakeholders; their relationships with the park; and their relationships with each other. It further evaluated the present level of collaboration on whether it was adequate to enhance community participation in the sustainable management of the park. This research followed a descriptive-qualitative approach because the researcher was interested in exploring wider perceptions of people. It took the form of a case study to allow for an in-depth understanding of the phenomenon through understanding the participants‟ point of view in their natural setting. A critical review of related literature and a field research were conducted where data was collected from park documents and seven representatives from three stakeholder groups through the use of semi-structured interviews in English and Chichewa (official and national languages respectively); supported by note taking. The study has four findings. Firstly, that the primary stakeholders were the park authority management, lodge operators and indigenous people (villagers). Secondly, that stakeholders were found to have a special relationship with the park as it provided business opportunities, a source of livelihood, a sense of empowerment, relaxation space and employment. Thirdly, that stakeholders were not satisfied with the level of relationships in the park especially towards park authority management. This is a deviation from the expected in that for a long time relations in the park were seen to be faulted by the indigenous people and especially towards lodge operators, yet in this research, the relationship between these two stakeholder groups were found to be satisfactory. Fourthly, the research found that whilst there were reduced levels of conflict and that stakeholders related as and when need arose, the general level of collaboration was below the community‟s expectation. On a positive note, the findings showed the willingness of the stakeholders to form a representative body which they all felt would be better placed to negotiate decision-making and would improve the level of collaboration and management in the park. Five recommendations followed on how collaboration and stakeholder skills could be improved in the park and some of which include: the speedy facilitation of the registration of an already existing umbrella association; and the formal recognition of tour guides by Government. These issues if critically looked at, will create an environment in which stakeholders are able to collaborate and work as a community in the management of the protected area which is necessary for conservation and sustainability of livelihoods, the park‟s objectives. / AFRIKAANSE OPSOMMING: ʼn Gebrek aan samewerking tussen die gebruikersgroepe van hulpbronne in beskermde gebiede ondermyn doeltreffende gemeenskapsdeelname in die bestuur van hierdie areas. Samewerkingsbenaderings word tans gesien as ʼn beplanningsinstrument eerder as ʼn bestuursinstrument. Die praktyk wys egter dat terwyl deelnemende benaderings herken word in bestuursplanne, dit nie geïmplementeer word nie. In hierdie studie is daar gepoog om moontlike maniere te identifiseer om gemeenskapsdeelname te verbeter in die bestuur van beskermde gebiede deur middel van ʼn evaluering van die mate waartoe die gemeenskap van belanghebbendes in die Malawi Meer Nasionale Park doeltreffend betrokke is in die bestuur van dié beskermde gebied. Om dit te bereik, het die navorsing die belanghebbendes geïdentifiseer, sowel as hulle verhouding tot die park en hulle verhouding met mekaar. Verder is die huidige vlak van samewerking geëvalueer om vas te stel of dit voldoende is om gemeenskapsdeelname te verbeter in die volhoubare bestuur van die park. Die navorsing volg ʼn beskrywende-kwalitatiewe benadering omdat die navorser belanggestel het daarin om die breër persepsies van mense te ondersoek. Dit het die vorm aangeneem van ʼn gevallestudie om sodoende ʼn dieper begrip van die fenomeen te kry deur die deelnemers se oogpunt in hulle natuurlike omgewing te verstaan. ʼn Kritiese oorsig van verwante literatuur en veldwerk is uitgevoer waar data ingesamel is uit parkdokumente en van sewe verteenwoordigers van drie belangegroepe deur die gebruik van semi-gestruktureerde onderhoude in Engels en Chichewa (onderskeidelik amptelike en nasionale tale); asook deur die neem van notas. Die studie het vier bevindings opgelewer. Eerstens, die primêre belanghebbendes is die bestuursowerheid van die park, verblyfoperateurs en die inheemse bevolking (dorpsbewoners). Tweedens is daar gevind dat rolspelers ʼn spesiale verhouding het met die park aangesien dit die bron was van sakegeleenthede, inkomste, ʼn gevoel van bemagtiging, ontspanning en werk. Derdens, die rolspelers was nie tevrede met die vlak van verhoudings in die park nie, veral ten opsigte van die bestuursowerheid van die park. Dit is ʼn afwyking van wat verwag word in soverre daar vir ʼn lang ruk gedink is dat verhoudings in die park deur die inheemse bevolking bederf is, veral ten opsigte van verblyfoperateurs. In hierdie studie is daar egter gevind dat verhoudings tussen hierdie twee groepe rolspelers bevredigend is. Vierdens het die navorsing bevind dat hoewel konflik afgeneem het en dat rolspelers met mekaar skakel indien nodig, die algemene vlak van samewerking nie voldoen aan die gemeenskap se verwagtings nie. ʼn Positiewe punt is dat die bevindings wys dat die rolspelers gewillig is om ʼn verteenwoordigende liggaam te stig wat in ʼn beter posisie is om oor besluitneming te onderhandel en wat die vlak van samewerking en bestuur in die park kan verbeter. Vyf aanbevelings het gevolg oor hoe samewerking en die vaardighede van die belanghebbendes in die park verbeter kan word. Waarvan sommige sluit: die spoedige fasilitering van die registrasie van ʼn reeds bestaande oorkoepelende vereniging, en die formele herkenning van toergidse deur die regering. As hierdie kwessies krities beskou word, kan ʼn omgewing geskep word waarbinne belanghebbendes kan saamwerk as ʼn gemeenskap in die bestuur van die beskermde gebied, en dit is nodig vir die bewaring en volhoubaarheid van lewensonderhoud en die park se doelwitte.

published_or_final_version / Housing Management / Master / Master of Housing Management

published_or_final_version / Housing Management / Master / Master of Housing Management

Thesis (M.C.P.)--Massachusetts Institute of Technology, Dept. of Urban Studies and Planning, 1981. / MICROFICHE COPY AVAILABLE IN ARCHIVES AND ROTCH. / Bibliography: leaves 236-240. / by Mauricio Miguel Gaston. / M.C.P.

Bibliography: leaves 98-103. Examines the role of public participation in coastal protection and coastal management in two marina developments proposed for Yorke Peninsula. The study concluded that there was potential for the South Australian Planning System to incorporate sustainable development and involve the public to a greater extent. The Environmental Impact Assessment process has been perceived as a means of incorporating the principles of ecologically sustainable development at a community level, but the extent to which this has occured for the marina developments at Port Vincent and Wallaroo is limited.

This dissertation addresses an age-old topic, but introduces some different insights. Overall, it is a sound piece of research that satisfies the requirements of a course work masters. Her topic is interesting in the context of a large-scale infrastructure project and the research questions are carefully formulated. The research method is appropriate and adequately described. In view of the (not unexpected) difficulties encountered with respondents in the field, she has made effective use of the sources that were available. The theoretical framework appears to cover most of the relevant literature; and is written in a coherent way. The description of the case study is clear. It presents a complex and fascinating set of stakeholders and daunting challenges for Planners attempting to mediate between macro, national scale infrastructure needs on the one hand, and on the other, social justice in communities where the prevailing laws and practices militate against women and the poorly educated. The findings are reported in chapter 4. These provide a valuable insight into dynamics within and surrounding the participation process. In the course of this chapter, she unveils an interesting array of issues, many of which are about power relations. This makes the topic difficult to research fully in the context of an MTRP dissertation. However, while not achieving much analytical depth, she has produced a useful set if insights that will be of value to other researchers in this field. The conclusions and recommendations have been dealt with in a systematic, yet thoughtful manner. / Thesis (M.Arch)-University of Natal, 2001.

Since the mid 1970s there has been an increasing effort to adopt community participation as a necessary instrument for people driven development. NGOs and governments have come to use this participatory approach not only to empower local people, but also to give them a platform to plan and implement their own development projects. However in Zimbabwe, the government has failed to fund most projects and it has created a gap for NGOs to provide most, if not all services in rural communities. NGOs have been seen as better institutions to facilitate development projects and to engage local people to actively participate in development issues. Community participation is a central component in development projects as the projects respond to the people’s needs and that local people are in full control and ownership of these projects. This study is an assessment of community participation in NGO development projects in Zimbabwe. The study investigates the extent of community participation in development projects and it is guided by the Participatory Development (PD) theory. Research findings reveal that community participation is minimal in development projects of Bulilima and Mangwe districts in Zimbabwe. Local people are just passive participants of the development projects who are told what to do. The local people’s contributions and influences are sidelined in the planning and decision-making processes; instead these are made by the rural elite who plan and make decisions on behalf of the local people. It is the view of this study that the purpose of community participation is to create opportunities for local people to participate in planning, decision making, implementation, allocation and distribution of resources. The development projects should be responsive to the people’s needs. Similarly, participatory development just like community participation is a process whereby communities are given the opportunity to determine their future in terms of their needs and resources. In this regard, it is relevant that rural communities actively participate in planning, decision making, implementation, monitoring and evaluation of development projects. By so doing, the projects become not only successful but also sustainable.