Thesis (Ph. D.)--Texas A&M University, 2006. / "Major Subject: Education Human Resource Development" Title from author supplied metadata (automated record created on Feb. 23, 2007.) Vita. Abstract. Includes bibliographical references.

<p>The purpose of this study is to investigate and review literature that examines whether job satisfaction and procedural justice have a positive relationshipwith employees organisational citizenship behaviour in a brick manufacturing industry</p>

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Thesis (Ph. D.)--Texas A & M University, 2003. / "Major Subject: Educational Human Resource Development." Title from author supplied metadata (automated record created on Apr. 30, 2004.). Vita. Abstract. Includes bibliographical references.

Thesis (Ph. D.)--Texas A & M University, 2003. / "Major Subject: Educational Human Resource Development." Title from author supplied metadata (automated record created on Apr. 30, 2004.). Vita. Abstract. Includes bibliographical references.

Thesis (Ph. D.)--Texas A & M University, 2003. / "Major Subject: Education Human Resource Development." Title from author supplied metadata (automated record created on Apr. 30, 2004.). Vita. Abstract. Includes bibliographical references.

Thesis (Ph. D.)--Texas A & M University, 2003. / "Major Subject: Education Human Resource Development." Title from author supplied metadata (automated record created on Apr. 30, 2004.). Vita. Abstract. Includes bibliographical references.

Thesis (Ph. D.)--Texas A & M University, 2003. / "Major Subject: Educ Human Resource Dev." Title from author supplied metadata. Includes bibliographical references.

<p>The purpose of this study is to investigate and review literature that examines whether job satisfaction and procedural justice have a positive relationshipwith employees organisational citizenship behaviour in a brick manufacturing industry</p>

Communication is regarded as the lifeblood of any organisation. It plays a vital role in ensuring the smooth functioning of all organisational activities. Communication enables individuals and departments to work together harmoniously to achieve a common goal. It allows leaders to inform, influence and motivate employees towards goal attainment. The survival and profitability of the protection services department studied depends on their leaders ability to effectively communicate with its workforce. Effective communication should be an ongoing process in this organisation. The purpose of this dissertation was to investigate the effectiveness of communication amongst supervisors at the protection services department. The key dimensions that were explored in this study are the defensive scores dimension (namely, evaluation, neutrality, control, superiority, strategy and certainty) and the supportive scores dimension (namely, provisionalism, spontaneity, empathy, problem orientation, equality, and description). The research was conducted at the protection services department in Marianhill, Durban. Cluster sampling was used in this study. Various statistical techniques were used to test the six hypotheses. The results were analysed and a presentation and discussion of the respondents perceptions were presented. From this study, it is evident that there is an immediate need for development in the two key dimensions, namely, the defensive scores dimension (evaluation, neutrality, control, superiority, strategy and certainty) and the supportive scores dimension (provisionalism, spontaneity, empathy, problem orientation, equality and description). The limitations of the study and suggestions for further research are also outlined. Furthermore, a discussion of the possible causes for the findings are included, along with recommendations to improve the effectiveness of communication amongst supervisors in the organisation. / Thesis (M.A.)-University of Durban-Westville, 2003.