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A MCDM Method for Selecting an e-StoreHsu, Keng-We 16 May 2006 (has links)
Since the internet opened for commercial use, more and more e-Stores are built on the World Wide Web .It is important to know which factors are the main concerns for the selection of an e-Store become the key points that our research institute will discuss next.
This paper first identifies a set of evaluating criteria concerning e-Store based on the extensive literature review, and the evaluating criteria for the option on e-Store is made after consideration of the environment and characteristics of e-Store. Then, an iterative process of personal questionnaires with the e-Store consumers was conducted to modify the evaluating criteria in order to ensure its integrity, and decide the importance of each of evaluating criteria. Secondly, we¡¦ll choose an appropriate e-Store by studying a case with ELECTRE I as an evaluation method. The result of this research not only can contribute to the understanding of e-Store evaluation, but also provide a practical guideline for the enterprise that will introduced e-Store in the near future.
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Comparison Survey of Department Store and Warehouse Store Impression and Selection for the Metro Kaohsiung AreaHsia, Huei-Chun 08 July 2002 (has links)
Since 1989, Taiwan local retail businesses started forming joint ventures with foreign wholesale chain stores to bring in wholesale business into Taiwan which changed the local consumer retail scene dramatically and sparked a new round of competition among different consumer products distribution channels, and with the then retail business leader ¡V the department store.
This survey targeted the department and wholesale store consumers of greater Kaohsiung area, used structured questionnaire, took convenience sampling, and based on quantified data to investigate whether there were great differences of store impression and spending behavior between these two consumer groups. The goal is to explore the degree of overlapping between department and wholesale stores markets and their respective consumers in order to provide insights that can be used for setting future marketing policies¡C
The survey results reviewed that there are great disparities of profession and average monthly income levels between wholesale and department stores consumers. In the area of lifestyle, department store consumers are more life-enjoyment type whereas wholesale store consumers are more time-oriented, traditional, and cost-conscious type. Regarding the store impression, the survey found that wholesale store consumers had a higher score for overall store impression, store attributes recognition and importance level than that of department store consumers. There are obvious attribute differences except for the following seven attributes (refer to Chapter 4 and Section 3 for more details): ¡ynew product introduction frequency¡z, ¡yprofessionalism of sales staff¡z, ¡yprovide complete peripheral shopping equipment¡z, ¡ycomplete shopping facilities¡z, ¡yexcellent store atmosphere¡z, ¡ystore cleanness¡z, and¡yexcellent store reputation¡z. In the area of consumer store visit behavior, the survey found there are great differences between wholesale store and department store consumers including¡ysource of shopping information¡z,¡ystore visit motive¡z,¡ymode of transportation¡z,¡ystore visit frequency¡z,¡ymost store visit time of day¡z, ¡ystore visit duration¡z, and¡yaverage amount spent¡z.
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Vad påverkar kunders val av butik inom dagligvaruhandeln? : En kvantitativ studie om butiksattributs betydelse för kundlojalitet inom Coop Forums butiker i Region Nord.Boström, Annamaria, Johansson, Theresia January 2014 (has links)
Den svenska dagligvaruhandelns utveckling går mot fler etablerade stormarknader i utkanten av städer. Följderna blir att mindre butiker på landsbygden konkurreras ut och att kunder väljer handelsområden framför butiker i stadskärnor. Kundlojaliteten beräknas minska, när dagens kunder väljer att handla på ett flertal butiker istället för en specifik. Den omstrukturering som sker på marknaden problematiserar hur företag genom differentiering och marknadsföring bygger långsiktiga kundrelationer. Ett företags varumärke syftar till att skapa konkurrenskraft och differentieringsmöjligheter, därmed fanns ett intresse att inrikta studien mot butiksimage och kundlojalitet till en specifik butik. Med ovanstående resonemang som grund avser studien undersöka vilka butiksattribut som påverkar kunders lojalitet till en specifik butik inom den svenska dagligvaruhandeln. Undersökningen omfattar tre specifika Coop Forum butiker i Region Nord, i Umeå, Örnsköldsvik och Östersund. Då undersökningen syftar till att jämföra om valda butiker skiljer sig med avseende om påverkande butiksattribut och kundlojalitet. Tidigare forskning har identifierat ett samband mellan image, kundnöjdhet och lojalitet, dock är relationen mellan butiksimage, kundnöjdhet och lojalitet inom stormarknadsmiljöer ännu outforskad. Mer forskning krävs även angående varumärkets betydelse inom dagligvaruhandeln. Studiens byggstenar är definierade enligt butiksattribut, butiksimage, butikskundnöjdhet och butikslojalitet och ett eventuellt samband undersöks mellan dessa begrepp. Studiens praktiska syfte är att ge konkreta rekommendationer till Coop Nord angående vilka butiksattribut som är de bidragande till kunders lojalitet, för att vägleda Coop Nord i arbetet kring att skapa en starkare lojalitet hos dess befintliga kunder utifrån ett marknadsföringsperspektiv. För att besvara studiens forskningsfråga och syften har vi genomfört en enkätundersökning på vardera av de för studien utvalda Coop Forum butikerna. Den empiriska studien utfördes på Coops befintliga kunder, då vi ansåg att respondenterna krävde en förkunskap om butiken för att kunna yttra sig i frågor angående butikslojalitet. Vi delade ut 100 enkäter per butik, totalt 300 enkäter och erhöll 287 fullständiga svar. Resultatet från enkätfrågorna har sedan analyserats mot tidigare forskningsresultat, främst genom rangordning av olika alternativ inom ramen för studiens byggstenar. Vår studie visar att de påverkande butiksattributen för kunders val att handla kontinuerligt på Coop Forum differentierar mellan de tre för studien utvalda butikerna. I Umeå och Östersund var tillgänglighet det främst påverkande butiksattributet, medan medlemsförmåner var de främst påverkande för respondenterna i Örnsköldsvik. Coop Forums butik i Örnsköldsvik hade högst butiksimage och butikskundnöjdhet, medan butiken i Umeå hade högst kundlojalitet. Vår studie indikerar ett samband mellan butiksimage, butikskundnöjdhet och butikslojalitet vid en av de tre för studien utvalda Coop Forum butikerna.
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The factors affecting supermarket patronage turnover in Hong Kong /Baldwin, Graeme Reginald. January 1997 (has links)
Thesis (Ph. D.)--University of Hong Kong, 1997. / Includes bibliographical references (leaf 188-197).
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The research of using employee dispatching in the industry of convenience storeChen, Chien-pen 05 February 2006 (has links)
With the steady declining birth rate in Taiwan, and with the increasing proportion of college students in the population, the main sources of staff of convenience stores are reduced by a wide margin. In addition, constant increase in the number of convenience stores in Taiwan. All these factors cause high flowing rate of staff in the convenience stores and manpower shortage in the convenience stores. Even though every convenience store has been put into sizable resources and diligent workers are recruited, the results are not obvious in a short term. So has the traditional hiring type been already unable to accord with the human resource demand in convenience store? Does employee dispatching become operator's new manpower source and option of convenience stores?
The employee dispatching has been prevailing in other countries for many years, and the advantages and drawbacks of employee dispatching have been widely studied, both domestically and internationally, via enterprises that use employee dispatching. But could these advantages and drawbacks also appear in every industry when the employee dispatching is used? Could convenience stores use employee dispatching to solve the problems in human resource? This study gets the present human recruit predicament, and understand every leaguer¡¦s cognition of topic to employee dispatching. We use in-depth interview, interviewing the shop managers with outstanding performance, to study that if dispatching industry are suitable for the industry of convenience stores, to provide the reference basis for the dispatching industry proprietors when they consider entering the industry of convenience stores, and also to offer useful relevant information to future studies.
Originally discover:
1. It is ubiquitous that the manpower recruited problem of convenience stores, even if the national remarkable shop managers are long and no exception.
2. It belongs to more general impressions to the cognition that employee dispatching to the leaguers of convenience stores, but for dispatched worker's doubt to be higher than (the employee dispatching) its advantage (that) far.
3. Leaguers will have the cognitive much genera of advantage to expect to employee dispatching, but can not cut the true basis.
4. Leaguers have cognitive of employee dispatching shortcoming is it reverse side influence that dispatched worker might bring and to injury that retail operation.
5. Leaguers are that full of more doubt to employee dispatching, but they still have full expect to that it might solve to manpower problem in the retail operation.
6. Employee dispatching is present unsuitably in the convenience store industry.
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noneOu, Chun-wei 16 July 2007 (has links)
none
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Visuell exponering i butik : Hur kan butikschefer öka kundernas uppmärksamhet genom butikslayouten? / Visuall exposure in the store : How can store managers increase customers' attention through store layout?Bissioni, Madeleine, Vårhall, Sara, Aurén, Marielle January 2014 (has links)
No description available.
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A theoretical and empirical inquiry into the spatial structure of retail activities.Getis, Arthur, January 1961 (has links)
Thesis (Ph. D.)--University of Washington. / Vita. Bibliography: L. [157]-162.
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A spatial-temporal analysis of retail location and clustering a case study of Port Huron, MI /Dickinson, Amie M. Rice, Murray Delbert, January 2007 (has links)
Thesis (M.S.)--University of North Texas, Dec., 2007. / Title from title page display. Includes bibliographical references.
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An appraisal of current planning for and control of retail develo pment in metropolitan Adelaide.Lloyd, Christine Mary. January 1979 (has links) (PDF)
Thesis (M.U.R.P.) -- University of Adelaide, Department of Architecture, 1980.
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