甘比亞電子化政府之服務計畫 / In this study, I conduct an in depth research on the e-government trends in the world and map out a way for The Gambia to follow and implement its e-government initiatives and use examples from Taiwan to plot a vibrant future for e-government in The Gambia. The lessons learnt from other countries, which are based on the literature review and their initiatives and experiences are also useful to The Gambia. I use my experience as a civil servant of The Gambia to look at e-government strategies and practice to map the way forward for an effective and responsive e-government project for the entire government. This will enable other e-programs such as e-administration for government and e-commerce for business to take root, and replicate the successes enjoyed in Taiwan. A literature review and a case study on Taiwan’s e-government experiences are used to support my arguments and show how the government and The Gambian people can benefit. New challenges that Government must overcome and address are identified in order for it to reach its desired knowledge based society vision 2020. Finally, a roadmap for the successful implementation of e-government services is proposed for The Gambia. I will rely on data from The Gambia Government colleagues, as well as secondary data from other countries and the literature on e-Government and government innovation. A Roadmap for improved e-government in The Gambia By Kumba Conateh Nam

The main purpose of this thesis is to analyse the current state of Gamtel less competitive nature in the telecom industry and therefore use its competitive advantage and core competencies to pursue and endeavour to invest on internet service provision mainly on broadband. With high expectations from the launching of the ACE, Africa coast to Europe submarine cable, the plan is to take the opportunity brought by this Landing station to significantly expand on its current broadband technology provision, which is DSL (digital subscriber line), CDMA 3G wireless broadband connection and Leased line connection. The growth in the sector is still encouraging between 8 to 10% and Gamtel is foreseeing to increase its already existing leadership in terms of market share on the internet segment or ISP internet service provider market. There is a high capital investment required for this project but funding could be obtain from banks and even state own corporation at better rates and also self-funding of over GMD 90 million. The cash flow projections had shown a positive net present value (NPV) thus; indicating that this plan will is viable. With the three product categories, it is assume that the DSL and the CDMA 3G wireless broadband could be the cash cows whiles the leased lines connection for broadband which used to bring the biggest revenue in the data category will likely be going down, an impact the ACE project will brought along as the biggest customers from this service were the private ISP who now can connect direct to the ACE cable. As the implementation of the ACE goes on prices are expected to further fall as bandwidth becomes cheaper and cheaper and volume or high quantity purchase of bandwidth starts to emerge thus economics of scale.