This thesis is an exploratory investigation of how apprenticeship instructors in two of Ontario's colleges perceive and have experienced professional development over the duration of their careers and the role their employer-colleges, played in that professional development. As the primary agents for skills and knowledge transfer, the instructors of apprenticeship training provide a key role in preparing competent, skilled-trade workers for a complex and changing work environment. This research is relevant at this time because of the many changes to the Colleges of Applied Arts and Technology since their inception in the mid-nineteen- sixties. The original mission of the colleges, to deliver occupation preparation programs has evolved to a much-expanded mandate to include degree granting. Other changes include a much more diverse student population with diverse needs, backgrounds and values. Have the apprenticeship instructors received the requisite training and development to deal with changes in technology, student needs, teaching and learning strategies and the evolving complexities of the college environment? This study contributes to the literature of professional development in the apprenticeship professoriate by examining the perceptions, attitudes and behaviours concerning professional development. The findings reveal that there are issues of physical location, discourse and methods of instruction, unique to apprenticeship training, which have a profound impact on the apprenticeship instructors' disposition and participation in professional development. Data were attained from a series of in-depth interviews, which revealed that the apprenticeship instructors are a dedicated and motivated group of educators who are committed to providing the highest quality of education to their students. However, the professional development offered or supported by the college-employers attracts very little, if any, participation by the apprenticeship professoriate. The findings indicate that changes to facilitate the active participation in professional development, creating a more inclusive environment between the apprenticeship instructors and other faculty members and restructuring the professional development programs to include review and evaluation of every faculty member's needs would create a more comprehensive and continuing enhancement of instructors' capabilities and student learning outcomes.

This study is a qualitative action research that I have undertaken with four teachers in the college where I work, for the purpose of improving curriculum delivery and student services to our majority multilingual student body. Based on my research in a public school board with Grades 4 to 12 students where I learned that mother tongues (L1s) are valued by students as scaffolds to their learning of English (L2) I proceeded to explore L1/L2 curriculum delivery with adult community college students whose prior learning is encoded in their mother tongues. I explored the possibility of legitimizing the use of students’ mother tongues in college classrooms as scaffolds to their acquisition of their L2. There were three phases to this study. Through these three phases of the study I sought to understand the impact of this multilingual pedagogical approach on the students’ learning experience, academic engagement and identity formation. In phase 1, I worked with 90 English as a Second Language (ESL) students whom I surveyed to determine their levels of understanding of our English-only curriculum delivery and student services. In phase 2, I worked with three English for Academic Purposes (EAP) students and interviewed them to explore their reaction to their teacher’s allowing them to use their mother tongues in class as part of pedagogy. In phase 3, I worked with 19 EAP students and interviewed them in focus groups to explore more deeply their learning experience, academic engagement and identity formation in two college classrooms where their mother tongues were part of everyday pedagogy. On the basis of the findings of this study I argue that the creation of space for students’ mother tongues in college classrooms is an ethical imperative since their mother tongues are integral components of their identities and all of their prior learning and life experiences are encoded in their mother tongues. Overall the findings highlighted bilingual students’ perceptions that their L1s constituted an important scaffold for their learning of English. Students’ comments also expressed their sense of the centrality of L1s to aspects of their identity.

The purpose of this study is to investigate a college computer course delivered in both online and face-to-face classes. As more online courses and programs emerge, concerns about the quality and comparability of online instruction with face-to-face instruction have arisen. Questions about the relative effectiveness of each mode of instruction are important both at the stage of course development and at the stage of course delivery. Earlier comparative studies have shown that online courses were equal to face-to-face courses. These studies evaluated student services and technological infrastructure, student satisfaction, and learning outcomes. However, few studies have been conducted on computer applications at the community college level. This study seeks to fill in this gap by providing students’ perceptions of computer education for a business program at the three-year diploma level. This study has examined the learning environment and informed practice by presenting differentiation and diversity mainly due to different mode of delivery in a college computer course. This study aims to provide a detailed understanding of the similarities and differences of college students attending online class versus face-to-face class taught by the same professor. It examines students’ perceptions of course design and delivery, their attitudes and beliefs about acquisition of computer applications, and their academic achievement as measured by the test scores. Mixed methods are employed to investigate the research questions both in depth and in breadth. In the Fall of 2009, 60 out of 89 eligible participants filled out the online questionnaire resulting in the response rate of 67% and six students participated one-on-one in-person interviews. Results from both quantitative and qualitative studies show that there is no significant difference between the face-to-face and online students with respect to their perceptions, attitudes, motivation, and learning outcomes. The findings demonstrate that there was no evidence showing difference between online learning and face-to-face learning. The different learning modes provide students with positive learning experiences. This study provides stakeholders such as students, college administrators, and professors with a detailed and meaningful understanding of the important learning environments for the online and face-to-face classes. The implications from the findings will help to enhance, advance, and expand face-to-face and online education at both the theoretical and practical level.

This thesis is an exploratory investigation of how apprenticeship instructors in two of Ontario's colleges perceive and have experienced professional development over the duration of their careers and the role their employer-colleges, played in that professional development. As the primary agents for skills and knowledge transfer, the instructors of apprenticeship training provide a key role in preparing competent, skilled-trade workers for a complex and changing work environment. This research is relevant at this time because of the many changes to the Colleges of Applied Arts and Technology since their inception in the mid-nineteen- sixties. The original mission of the colleges, to deliver occupation preparation programs has evolved to a much-expanded mandate to include degree granting. Other changes include a much more diverse student population with diverse needs, backgrounds and values. Have the apprenticeship instructors received the requisite training and development to deal with changes in technology, student needs, teaching and learning strategies and the evolving complexities of the college environment? This study contributes to the literature of professional development in the apprenticeship professoriate by examining the perceptions, attitudes and behaviours concerning professional development. The findings reveal that there are issues of physical location, discourse and methods of instruction, unique to apprenticeship training, which have a profound impact on the apprenticeship instructors' disposition and participation in professional development. Data were attained from a series of in-depth interviews, which revealed that the apprenticeship instructors are a dedicated and motivated group of educators who are committed to providing the highest quality of education to their students. However, the professional development offered or supported by the college-employers attracts very little, if any, participation by the apprenticeship professoriate. The findings indicate that changes to facilitate the active participation in professional development, creating a more inclusive environment between the apprenticeship instructors and other faculty members and restructuring the professional development programs to include review and evaluation of every faculty member's needs would create a more comprehensive and continuing enhancement of instructors' capabilities and student learning outcomes.

Doctor of Philosophy / Department of Educational Leadership / W. Franklin Spikes / This study used a mixed method designed to explore differences in institutional dynamics (Type and Accreditation Method), administrative qualities and characteristics (CAO/CEO Tenure and Management Style), and program support (Money Spent on Assessment and Mission Language) for community college assessment-of-learning programs in the Higher Learning Commission region. Chief Academic Officers from 83 "Community Colleges" in 17 states responded to an on-line quantitative survey (Assessment-of-Student-Learning Program Success [ASLPS]). T test analysis indicated significant differences in ASLPS scores when comparing AQIP with PEAQ institutions and when comparing institutions that included assessment-of-learning language in their mission statements with those that did not. Ten Chief Academic Officers, representing institutions with highest and lowest composite ASLPS scores, were interviewed for the qualitative study. Five "Traits of Perceived Successful Assessment-of-Learning Programs" were derived from the qualitative research.

Academic institutions face countless pressures within a context of ongoing globalization, societal change, and increased accountability measures. The use of organizational culture assessment can assist organizations to understand their current culture and, consequently, to inform strategies for change management. This study examined the perceptions held by administrators at four Ontario colleges with above average Student Satisfaction (KPI) about their institution’s current and preferred organizational culture and their own management competencies. A descriptive research method was employed using a modified version of Cameron and Quinn’s (2006) Organizational Culture Assessment Instrument (OCAI) and Management Skills Assessment Instrument (MSAI). Different culture types were found in the current state at the four colleges. Two colleges exhibited a dominant Market or ‘competing’ type culture, one a dominant Hierarchy or ‘controlling’ type culture and, one a dominant Clan or ‘collaborative’ type culture. Evidence of strength and congruence of organizational culture was found at some of the four colleges. Results from all colleges combined exhibited meaningful influence of both Clan and Hierarchy type cultures. Dominant culture type differed by gender and number of years’ experience in the job. Administrators at all four of the colleges reported use of Clan type management skills (i.e., Managing Teams, Interpersonal Relations, and Development of Others) most frequently. This was followed by Adhocracy, Hierarchy and Market type skills. Three colleges ranked Managing Competitiveness as their lowest. OCAI dominant culture type differed from MSAI dominance at three of the colleges and one exhibited the same Clan type OCAI and MSAI. Desire in the preferred state to increase collaboration was evident with dominant Clan type culture and focus on flexibility. Focus was split equally with two internal and two external, and culture strength was found at two colleges. Consistency exists between preferred dominant culture type and management skills of administrators, suggesting administrators’ skills at each of the colleges are aligned with where they desire their college’s organizational culture to be heading. This study identifies implications for leadership of college culture linked to effective performance. The results build on existing evidence that dominant type, strength and/or congruence of culture is linked with performance effectiveness.

Academic institutions face countless pressures within a context of ongoing globalization, societal change, and increased accountability measures. The use of organizational culture assessment can assist organizations to understand their current culture and, consequently, to inform strategies for change management. This study examined the perceptions held by administrators at four Ontario colleges with above average Student Satisfaction (KPI) about their institution’s current and preferred organizational culture and their own management competencies. A descriptive research method was employed using a modified version of Cameron and Quinn’s (2006) Organizational Culture Assessment Instrument (OCAI) and Management Skills Assessment Instrument (MSAI). Different culture types were found in the current state at the four colleges. Two colleges exhibited a dominant Market or ‘competing’ type culture, one a dominant Hierarchy or ‘controlling’ type culture and, one a dominant Clan or ‘collaborative’ type culture. Evidence of strength and congruence of organizational culture was found at some of the four colleges. Results from all colleges combined exhibited meaningful influence of both Clan and Hierarchy type cultures. Dominant culture type differed by gender and number of years’ experience in the job. Administrators at all four of the colleges reported use of Clan type management skills (i.e., Managing Teams, Interpersonal Relations, and Development of Others) most frequently. This was followed by Adhocracy, Hierarchy and Market type skills. Three colleges ranked Managing Competitiveness as their lowest. OCAI dominant culture type differed from MSAI dominance at three of the colleges and one exhibited the same Clan type OCAI and MSAI. Desire in the preferred state to increase collaboration was evident with dominant Clan type culture and focus on flexibility. Focus was split equally with two internal and two external, and culture strength was found at two colleges. Consistency exists between preferred dominant culture type and management skills of administrators, suggesting administrators’ skills at each of the colleges are aligned with where they desire their college’s organizational culture to be heading. This study identifies implications for leadership of college culture linked to effective performance. The results build on existing evidence that dominant type, strength and/or congruence of culture is linked with performance effectiveness.

This research used case study methodology with both qualitative and quantitative research tools to examine the transfer of learning from the classroom to the cooperative education workplace and the relationship of students’ learning styles to this transfer of learning in a Bachelor of Applied Business program at a large comprehensive College of Applied Arts and Technology in Ontario. Kolb’s experiential learning theory was used as the conceptual framework. A purposive convenience sample of six students (28.6%) who had completed the second of three cooperative education work terms in the program participated and completed all components of the study. The research findings led to six conclusions: 1. Foundation skills learned in the classroom, such as communication and technical skills, and in this case general business concepts, are used in all of the cooperative education workplace experiences in this study. 2. The co-op work term experience itself, including the workplace environment and culture, is more important than the student’s learning style in explaining the learning from the classroom that a student is able to transfer to the co-op workplace. 3. Co-op experiences may not challenge students to the level they may be capable of with respect to what they have learned in class. 4. A co-op work term learning plan, opportunity to use previous learning, and a supportive co-op environment are important for students to be able to transfer their learning from the classroom to the cooperative education workplace experience. 5. Perceived barriers to transfer of learning can also provide the opportunity for learning experiences. 6. The program curriculum design plays a role in enabling transfer of learning. Several recommendations related to implications for practice were also identified. These included the need to reinforce the importance of communication and technical skills with students, providing a variety of learning experiences, designing curriculum to link classroom learning with the co-op experience, selecting co-op experiences so as to ensure alignment between the students’ knowledge and abilities and the opportunities available, providing formal orientation and training to cooperative education employer supervisors, and aligning the work term learning plan with the program curriculum.

This research used case study methodology with both qualitative and quantitative research tools to examine the transfer of learning from the classroom to the cooperative education workplace and the relationship of students’ learning styles to this transfer of learning in a Bachelor of Applied Business program at a large comprehensive College of Applied Arts and Technology in Ontario. Kolb’s experiential learning theory was used as the conceptual framework. A purposive convenience sample of six students (28.6%) who had completed the second of three cooperative education work terms in the program participated and completed all components of the study. The research findings led to six conclusions: 1. Foundation skills learned in the classroom, such as communication and technical skills, and in this case general business concepts, are used in all of the cooperative education workplace experiences in this study. 2. The co-op work term experience itself, including the workplace environment and culture, is more important than the student’s learning style in explaining the learning from the classroom that a student is able to transfer to the co-op workplace. 3. Co-op experiences may not challenge students to the level they may be capable of with respect to what they have learned in class. 4. A co-op work term learning plan, opportunity to use previous learning, and a supportive co-op environment are important for students to be able to transfer their learning from the classroom to the cooperative education workplace experience. 5. Perceived barriers to transfer of learning can also provide the opportunity for learning experiences. 6. The program curriculum design plays a role in enabling transfer of learning. Several recommendations related to implications for practice were also identified. These included the need to reinforce the importance of communication and technical skills with students, providing a variety of learning experiences, designing curriculum to link classroom learning with the co-op experience, selecting co-op experiences so as to ensure alignment between the students’ knowledge and abilities and the opportunities available, providing formal orientation and training to cooperative education employer supervisors, and aligning the work term learning plan with the program curriculum.

Doctor of Philosophy / Department of Special Education, Counseling and Student Affairs / Linda P. Thurston / This qualitative case study with multiple participants explored how the perception of campus climate and gender role expectations contributes to Latinas’ persistence at a two-year Hispanic Serving Institution (HSI) in the Midwest. Guided by the work of Hurtado and Carter (1997) and social support theory (Sarason & Sarason, 1985), various aspects of the college experience both inside and outside the classroom were examined. In-depth interviews were conducted in order to gain insight into those viewpoints that influenced the desire to enroll and persist in college and how these perspectives shaped commitment and sense of belonging to the institution. Prominent themes that emerged were: the significance of family support and the need to stay close, the impact of student identity and the importance of positive faculty-student interaction. The results indicated that immigration status, the desire to make family proud, and support from family and instructors that offered words of encouragement served to motivate students to persist and graduate. Additional prominent findings revealed that the perception regarding academic environment including the need for positive academic advising experiences, involvement in organizational memberships, particularly with the Hispanic American Leadership Organization (HALO) and activities that embrace the diverse student population and incorporate varying perspectives affect perceptions of campus climate and commitment to the institution. Participants identified those programs and services on campus that best serve the needs of Latinas and have the most impact on a positive college experience. The results contribute to the research addressing campus climate and sense of belonging for Latino/a students overall, and offers unique insights from the perspective of Latinas attending a two-year HSI that is lacking in the body of literature. Implications for practice and future research are identified.