• Refine Query
  • Source
  • Publication year
  • to
  • Language
  • 1
  • Tagged with
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • About
  • The Global ETD Search service is a free service for researchers to find electronic theses and dissertations. This service is provided by the Networked Digital Library of Theses and Dissertations.
    Our metadata is collected from universities around the world. If you manage a university/consortium/country archive and want to be added, details can be found on the NDLTD website.
1

The relationship between emotional intelligence and occupational stress amongst firefighters in a metropolitan municipality

Ngope, Margaret 11 1900 (has links)
The 21st century world of work is characterised by increased global competition, a relentless drive to cost effective measures, work pressure, highly constrained budgets, higher levels of unemployment, constant economic fluctuations, political instability as well as corruption. The general aim of this study was to determine the relationship between emotional intelligence and occupational stressors amongst firefighters in a metropolitan municipality. Although there has been some research conducted on stress amongst firefighters in South Africa, there has been no research on the two constructs of occupational stress and emotional intelligence of firefighters. The study was done through a quantitative research method. The sample was selected by using the nonprobability sample of convenience. The sample was obtained by selecting any seven (7) of the 21 fire stations randomly. The sample consisted of 150 firefighters who completed a Biographical Information Questionnaire, Bar-On Emotional Quotient Inventory (EQ-I 2.0) and the Sources of Work Stress Inventory (SWSI). The questionnaires were analysed using SPSS, the correlation and multiple linear regression results indicated that there is a relationship between the two constructs, emotional intelligence and occupational stress amongst firefighters and that those with a higher level of emotional intelligence experienced less stress and those who scored lower on emotional intelligence experienced high levels of stress. / Industrial and Organisational Psychology / M. Com. (Industrial and Organizational Psychology)

Page generated in 0.0162 seconds