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Industrial democracy and employee participation in AustraliaMahony, JT January 1988 (has links) (PDF)
This paper on industrial democracy and employee participation aims at reaching a conclusion on the likely future of these concepts in this country over say, the next decade. An integral part of this aim will be some observations on what might be the most appropriate form(s) which will serve the wide-ranging interests of the protagonists and what strategy options might be available to encourage and facilitate an expansion of participative practices. The approach adopted relies on a search of the extant literature including research findings and reviews, theoretical analyses, documented experiences and comments and observations by a wide range of writers on the subject. From these sources a background of historical and current expectations, attitudes and activities is built up to provide the basis for the conclusions which this paper aims to make. Worker alienation in industry has been debated since Karl Marx wrote of the plight of workers under industrial capitalism. Alienation exists and can be identified when 'workers are unable to control their immediate work processes, to develop a sense of'purpose and function which connects their job to the overall organisation of production, to belong to integrated industrial communities and when they.fai1 to become involved in the activity of work as a mode of personal self-expression'.Alienation is characterised by powerlessness, meaninglessness, isolation and selfestrangement. The concept of alienation is still of importance throughout the world today and seems to be reduced significantly by the introduction of participative practices directly involving the worker. There is an impressive array of research findings which show consistently that satisfaction in work is enhanced by a genuine increase in workers' decision-making power. Since the days of the industrial revolution few ideas have persisted and been pursued from a multitude of directions as some form of democracy in the arena of industrial labour. Clearly, the concept is one of long standing and there are a number of compelling reasons why it should be addressed by contemporary society. In general, the case for industrial democracy and worker participation rests on a number of arguments which may be classified as the political, moral and economic arguments. The political argument relates to the need to extend democracy from the political to the industrial arena and this can be achieved by allowing workers to have a greater say in decision making at work. The moral argument is about the need to provide for the personal development and satisfaction of individual worker. The several tenets of democracy, viz., freedom of expression, access to information, participation and equality, must be the prerogative of everyone if we are to have a truly democratic society. These principles must extend into every facet of life, not least of all, the workplace. Efforts to improve the quality of worklife must be regarded as a social issue because it impacts on the lives of such a large proportion of the population. The moral argument is of such fundamental importance and has such far reaching implications for society that the case for industrial democracy and participation conceivably could be justified on this ground alone. Finally, the economic argument relates to the belief that participation will improve productivity and industrial relations. One of the prime reasons advanced is that participation fosters a more cooperative attitude between workers and management which raises productivity by reducing industrial stoppages. It can be argued that this concept of using participation to improve productivity looks upon the worker as a special kind of factor of production and whose special characteristics must be taken into account if effectiveness is to be maximised. This contrasts with the view that democracy is a right of the worker. The continuing debate suggests that there are some basic human problems of industrial organisation for which various concepts of industrial democracy and participation are seen as possible solutions. In essence, the debate indicates that the fundamental concerns relate to the sharing of power between workers and management; effective co-operation between all members of an enterprise in the interests of efficiency and effectiveness and/or industrial harmony; and the personal fulfillment of the members of the enterprise. There is adequate justification for the debate to be continued and intensified in this country. Certainly, in recent years there has been renewed interest in the subject brought about largely by the need for improved competitiveness and efficiency and by the demands of a better educated and organised workforce for greater involvement in those aspects which impact upon their worklife. The relevance of this paper is thus will established. The subject is approached by firstly examining in Chapter 2 definitions, forms and levels of implementation of participation. Understanding the concepts involved is of greater importance than lengthy definitional debates but clarification of the meanings of the terms 'industrial democracy' and 'employee participation' does facilitate further discussion. Along with these considerations the chapter also examines the primary forms of participation and whether there is any relationship between the form of participation practised and the level within the enterprise at which this occurs. Chapter 3 analyses three models of participation in use in development, implementation and effectiveness of such schemes and to ascertain what lessons these hold for the development of participatory schemes in Australia. Three European schemes have been selected, viz., joint consultation, co-determination and worker management, as they represent quite a broad spectrum of participatory processes. Contemporary Australian developments are examined in Chapter 4 to determine the form, content and thrust of the activities undertaken, the current state of progress including the attitudes of the principal parties and whether there has been any shift in direction and/or emphasis since the early 1970's.. Chapter 5 then provides information about specific Australian experiences with the European models of participation dealt with in Chapter 3 together with the effectiveness of these models in the Australian industrial environment. It seems that the way ahead in Australia will be predicated on the basis of factors such as the attitudes and actions of governments, employers and unions; the experiences of the last decade or so and the barriers to an expansion of democracy in the workplace. Chapter 6 examines these factors to determine the likely future of the democratisation of work and the strategy options available to encourage and facilitate an expansion of participatory practices.
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Management of group processes during organisational changeTluchowska, M. Unknown Date (has links)
No description available.
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Cognitive and affective styles in financial decision-makingNoordink, P. Unknown Date (has links)
No description available.
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Inconsistencies in the rights of review of the merits of Commonwealth administrative decisionsThackeray, V. G. Unknown Date (has links)
No description available.
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Making a difference from differences: Culturally heterogeneous workgroups need leaders with conflict and emotions management skillsAyoko, O.B. Unknown Date (has links)
No description available.
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Electronic business stages of growth: A definition and evaluation in an Australian contextPrananto, A. Unknown Date (has links)
No description available.
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The role of affect, fairness, and social identification in vertical and lateral exchange relationshipsTse, Ho-Man Herman Unknown Date (has links)
Considerable research attention has been devoted to understanding the implications of leader-member exchange (LMX) theory over the last thirty years (see Graen & Uhl-Bien, 1995, for a review). A review of research has suggested that LMX substantially influences employees' work attitudes and behaviours (e.g., see Gerstner & Day, 1997; Janssen & Van Yperen, 2004). Nonetheless, there is an important omission in LMX research; namely, how does LMX quality influence people outside of the dyadic relationships (Sias & Jablin, 1995)? Sparrowe and Liden (1997), Liden and Sparrowe (in press) and Oh, Chung and Labianca (2004) suggest that interpersonal exchange relationships between leaders, subordinates, and coworkers are interconnected to constitute a larger social system that operates in teams and organisations. Similarly, based on a systems perspective, Graen and Uhl-Bien (1995) call for more research to understand how LMX dyadic relationships influence employees' work attitudes, behaviours and perceptions in larger collectives of workgroups. This is because LMX quality is not only influenced by, but may also influence other exchange relationships within the larger system. Therefore, it is reasonable to expect that the characteristics of a dyadic relationship between a leader and a subordinate will also have implications for team member exchange (TMX), defined by Seers (1989) as the relationship quality between an individual and her or his team members (see also Sherony & Green, 2002; Sias, 1996; Sias & Jablin, 1995). In this thesis, therefore, my aim is to advance the research on interpersonal exchange relationships by addressing research questions that explore how vertical exchange relationships between supervisors and subordinates influence lateral exchange relationships among team members in organisations. Specifically, I have integrated social exchange theory (SET), social identity theory (SIT), emotional contagion theory (ECT), and climate research to develop and to test a multilevel model. At the individual level, I theorised that LMX quality influences individual team members' perceptions of TMX quality. I also hypothesised that social identification and affect act as cognitive and affective mechanisms that mediate the relationship between LMX quality and TMX quality. At the group level, I hypothesised that LMX differentiation fairness moderates the relationship between LMX quality and social identification, while affective climate moderates the relationship between individual team members' positive affect and TMX quality. In order to test the validity of my model, I adopted the post-positivist research position resting on a realist ontology (what is the nature of reality), an objective epistemology (the relationship between the knowledge and the inquirer), where both qualitative and quantitative methods were used to investigate the hypothesised relationships in three studies. Study 1 was an exploratory study intended to identify the nature of TMX and the role of emotions within the team member exchange relationships. Personal in-depth interviews and surveys were used to collect qualitative and quantitative data in this study. The sample for this study was 25 employees working in five different teams in a private health service provider and a medium-sized construction material company in Australia. The qualitative results revealed that a variety of exchanges occur within the team member relationships, including relationship-oriented and task-oriented exchanges. Team members also reported that they experienced both positive and negative emotions in response to their TMX relationships. The quantitative results further indicated that positive emotions, rather than negative emotions, were associated with effective TMX relationships. These results support the findings of past research on TMX and emotions in teams, suggesting TMX relationship was an important outcome variable. Based on these results, only positive affect was included in the model to be examined in the remainder of the studies. Study 2 used a quantitative cross-sectional design to examine the relationships between LMX quality, social identification, positive affect, and TMX quality at the individual level of the multilevel model. The sample for this study was 262 employees of an Australian bank and a national restaurant chain. A web-survey was developed and used to collect data from employees and structural equation modelling (SEM) was utilised to analyse the data. Results showed that LMX quality was positively related to social identification and TMX quality. Further, social identification was found to mediate the relationship between LMX quality and TMX quality, while positive affect mediated the relationship between social identification and TMX quality. These results are consistent with SET, SIT and ECT and support the individual-level relationships between the variables in the model. Study 3 was designed to test the group-level moderating effects of LMX differentiation fairness and affective climate on individual-level relationships between the variables. This study built on the results of Study 2 to evaluate the validity of the overall model. Manager-reported and self-reported questionnaires were used to collected data from 2 15 manager-employee matched dyads working in 36 teams for an Australian bank. Managers provided ratings on LMX quality for each of their subordinates within a team, while employees provided ratings on LMX differentiation fairness, affective climate, social identification, positive affect, and TMX quality. Hierarchical liner modelling (HLM) was used to analyse the multilevel data. Results confirmed that the individual-level relationship between individual team members' positive affect and TMX quality was moderated by group-level affective climate. Overall, findings from this research provide mostly supportive evidence for the hypothesised relationships in the model. The major findings demonstrate that employees enjoying high-quality LMX relationships tend to develop high-quality TMX relationships with their team members because they strongly identify with their teams, and that this identification induces positive emotions, which in turn enhances TMX quality. In addition, individual team members experiencing positive affect were found to be more likely to form high-quality TMX relationships with others when the affective climate in their teams is strong. To the best of my knowledge, this research is among the first to explore interpersonal exchange relationships in a larger social system in organisations by developing and testing a multilevel model. I have outlined the theoretical contributions of this research to SET, SIT, ECT, and climate research. In practical terms, this research increases our understanding of how managers use high-quality relationships with subordinates as a means of maximising individual and team effectiveness by demonstrating concern for subordinates' emotional well-being in the workplace.
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The role of affect, fairness, and social identification in vertical and lateral exchange relationshipsTse, Ho-Man Herman Unknown Date (has links)
Considerable research attention has been devoted to understanding the implications of leader-member exchange (LMX) theory over the last thirty years (see Graen & Uhl-Bien, 1995, for a review). A review of research has suggested that LMX substantially influences employees' work attitudes and behaviours (e.g., see Gerstner & Day, 1997; Janssen & Van Yperen, 2004). Nonetheless, there is an important omission in LMX research; namely, how does LMX quality influence people outside of the dyadic relationships (Sias & Jablin, 1995)? Sparrowe and Liden (1997), Liden and Sparrowe (in press) and Oh, Chung and Labianca (2004) suggest that interpersonal exchange relationships between leaders, subordinates, and coworkers are interconnected to constitute a larger social system that operates in teams and organisations. Similarly, based on a systems perspective, Graen and Uhl-Bien (1995) call for more research to understand how LMX dyadic relationships influence employees' work attitudes, behaviours and perceptions in larger collectives of workgroups. This is because LMX quality is not only influenced by, but may also influence other exchange relationships within the larger system. Therefore, it is reasonable to expect that the characteristics of a dyadic relationship between a leader and a subordinate will also have implications for team member exchange (TMX), defined by Seers (1989) as the relationship quality between an individual and her or his team members (see also Sherony & Green, 2002; Sias, 1996; Sias & Jablin, 1995). In this thesis, therefore, my aim is to advance the research on interpersonal exchange relationships by addressing research questions that explore how vertical exchange relationships between supervisors and subordinates influence lateral exchange relationships among team members in organisations. Specifically, I have integrated social exchange theory (SET), social identity theory (SIT), emotional contagion theory (ECT), and climate research to develop and to test a multilevel model. At the individual level, I theorised that LMX quality influences individual team members' perceptions of TMX quality. I also hypothesised that social identification and affect act as cognitive and affective mechanisms that mediate the relationship between LMX quality and TMX quality. At the group level, I hypothesised that LMX differentiation fairness moderates the relationship between LMX quality and social identification, while affective climate moderates the relationship between individual team members' positive affect and TMX quality. In order to test the validity of my model, I adopted the post-positivist research position resting on a realist ontology (what is the nature of reality), an objective epistemology (the relationship between the knowledge and the inquirer), where both qualitative and quantitative methods were used to investigate the hypothesised relationships in three studies. Study 1 was an exploratory study intended to identify the nature of TMX and the role of emotions within the team member exchange relationships. Personal in-depth interviews and surveys were used to collect qualitative and quantitative data in this study. The sample for this study was 25 employees working in five different teams in a private health service provider and a medium-sized construction material company in Australia. The qualitative results revealed that a variety of exchanges occur within the team member relationships, including relationship-oriented and task-oriented exchanges. Team members also reported that they experienced both positive and negative emotions in response to their TMX relationships. The quantitative results further indicated that positive emotions, rather than negative emotions, were associated with effective TMX relationships. These results support the findings of past research on TMX and emotions in teams, suggesting TMX relationship was an important outcome variable. Based on these results, only positive affect was included in the model to be examined in the remainder of the studies. Study 2 used a quantitative cross-sectional design to examine the relationships between LMX quality, social identification, positive affect, and TMX quality at the individual level of the multilevel model. The sample for this study was 262 employees of an Australian bank and a national restaurant chain. A web-survey was developed and used to collect data from employees and structural equation modelling (SEM) was utilised to analyse the data. Results showed that LMX quality was positively related to social identification and TMX quality. Further, social identification was found to mediate the relationship between LMX quality and TMX quality, while positive affect mediated the relationship between social identification and TMX quality. These results are consistent with SET, SIT and ECT and support the individual-level relationships between the variables in the model. Study 3 was designed to test the group-level moderating effects of LMX differentiation fairness and affective climate on individual-level relationships between the variables. This study built on the results of Study 2 to evaluate the validity of the overall model. Manager-reported and self-reported questionnaires were used to collected data from 2 15 manager-employee matched dyads working in 36 teams for an Australian bank. Managers provided ratings on LMX quality for each of their subordinates within a team, while employees provided ratings on LMX differentiation fairness, affective climate, social identification, positive affect, and TMX quality. Hierarchical liner modelling (HLM) was used to analyse the multilevel data. Results confirmed that the individual-level relationship between individual team members' positive affect and TMX quality was moderated by group-level affective climate. Overall, findings from this research provide mostly supportive evidence for the hypothesised relationships in the model. The major findings demonstrate that employees enjoying high-quality LMX relationships tend to develop high-quality TMX relationships with their team members because they strongly identify with their teams, and that this identification induces positive emotions, which in turn enhances TMX quality. In addition, individual team members experiencing positive affect were found to be more likely to form high-quality TMX relationships with others when the affective climate in their teams is strong. To the best of my knowledge, this research is among the first to explore interpersonal exchange relationships in a larger social system in organisations by developing and testing a multilevel model. I have outlined the theoretical contributions of this research to SET, SIT, ECT, and climate research. In practical terms, this research increases our understanding of how managers use high-quality relationships with subordinates as a means of maximising individual and team effectiveness by demonstrating concern for subordinates' emotional well-being in the workplace.
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The role of affect, fairness, and social identification in vertical and lateral exchange relationshipsTse, Ho-Man Herman Unknown Date (has links)
Considerable research attention has been devoted to understanding the implications of leader-member exchange (LMX) theory over the last thirty years (see Graen & Uhl-Bien, 1995, for a review). A review of research has suggested that LMX substantially influences employees' work attitudes and behaviours (e.g., see Gerstner & Day, 1997; Janssen & Van Yperen, 2004). Nonetheless, there is an important omission in LMX research; namely, how does LMX quality influence people outside of the dyadic relationships (Sias & Jablin, 1995)? Sparrowe and Liden (1997), Liden and Sparrowe (in press) and Oh, Chung and Labianca (2004) suggest that interpersonal exchange relationships between leaders, subordinates, and coworkers are interconnected to constitute a larger social system that operates in teams and organisations. Similarly, based on a systems perspective, Graen and Uhl-Bien (1995) call for more research to understand how LMX dyadic relationships influence employees' work attitudes, behaviours and perceptions in larger collectives of workgroups. This is because LMX quality is not only influenced by, but may also influence other exchange relationships within the larger system. Therefore, it is reasonable to expect that the characteristics of a dyadic relationship between a leader and a subordinate will also have implications for team member exchange (TMX), defined by Seers (1989) as the relationship quality between an individual and her or his team members (see also Sherony & Green, 2002; Sias, 1996; Sias & Jablin, 1995). In this thesis, therefore, my aim is to advance the research on interpersonal exchange relationships by addressing research questions that explore how vertical exchange relationships between supervisors and subordinates influence lateral exchange relationships among team members in organisations. Specifically, I have integrated social exchange theory (SET), social identity theory (SIT), emotional contagion theory (ECT), and climate research to develop and to test a multilevel model. At the individual level, I theorised that LMX quality influences individual team members' perceptions of TMX quality. I also hypothesised that social identification and affect act as cognitive and affective mechanisms that mediate the relationship between LMX quality and TMX quality. At the group level, I hypothesised that LMX differentiation fairness moderates the relationship between LMX quality and social identification, while affective climate moderates the relationship between individual team members' positive affect and TMX quality. In order to test the validity of my model, I adopted the post-positivist research position resting on a realist ontology (what is the nature of reality), an objective epistemology (the relationship between the knowledge and the inquirer), where both qualitative and quantitative methods were used to investigate the hypothesised relationships in three studies. Study 1 was an exploratory study intended to identify the nature of TMX and the role of emotions within the team member exchange relationships. Personal in-depth interviews and surveys were used to collect qualitative and quantitative data in this study. The sample for this study was 25 employees working in five different teams in a private health service provider and a medium-sized construction material company in Australia. The qualitative results revealed that a variety of exchanges occur within the team member relationships, including relationship-oriented and task-oriented exchanges. Team members also reported that they experienced both positive and negative emotions in response to their TMX relationships. The quantitative results further indicated that positive emotions, rather than negative emotions, were associated with effective TMX relationships. These results support the findings of past research on TMX and emotions in teams, suggesting TMX relationship was an important outcome variable. Based on these results, only positive affect was included in the model to be examined in the remainder of the studies. Study 2 used a quantitative cross-sectional design to examine the relationships between LMX quality, social identification, positive affect, and TMX quality at the individual level of the multilevel model. The sample for this study was 262 employees of an Australian bank and a national restaurant chain. A web-survey was developed and used to collect data from employees and structural equation modelling (SEM) was utilised to analyse the data. Results showed that LMX quality was positively related to social identification and TMX quality. Further, social identification was found to mediate the relationship between LMX quality and TMX quality, while positive affect mediated the relationship between social identification and TMX quality. These results are consistent with SET, SIT and ECT and support the individual-level relationships between the variables in the model. Study 3 was designed to test the group-level moderating effects of LMX differentiation fairness and affective climate on individual-level relationships between the variables. This study built on the results of Study 2 to evaluate the validity of the overall model. Manager-reported and self-reported questionnaires were used to collected data from 2 15 manager-employee matched dyads working in 36 teams for an Australian bank. Managers provided ratings on LMX quality for each of their subordinates within a team, while employees provided ratings on LMX differentiation fairness, affective climate, social identification, positive affect, and TMX quality. Hierarchical liner modelling (HLM) was used to analyse the multilevel data. Results confirmed that the individual-level relationship between individual team members' positive affect and TMX quality was moderated by group-level affective climate. Overall, findings from this research provide mostly supportive evidence for the hypothesised relationships in the model. The major findings demonstrate that employees enjoying high-quality LMX relationships tend to develop high-quality TMX relationships with their team members because they strongly identify with their teams, and that this identification induces positive emotions, which in turn enhances TMX quality. In addition, individual team members experiencing positive affect were found to be more likely to form high-quality TMX relationships with others when the affective climate in their teams is strong. To the best of my knowledge, this research is among the first to explore interpersonal exchange relationships in a larger social system in organisations by developing and testing a multilevel model. I have outlined the theoretical contributions of this research to SET, SIT, ECT, and climate research. In practical terms, this research increases our understanding of how managers use high-quality relationships with subordinates as a means of maximising individual and team effectiveness by demonstrating concern for subordinates' emotional well-being in the workplace.
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Making a difference from differences: Culturally heterogeneous workgroups need leaders with conflict and emotions management skillsAyoko, O.B. Unknown Date (has links)
No description available.
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