This dissertation explores the role of relationships with front-line officers on the subjective wellbeing of the recipients of the conditional cash transfer programme in Mexico, Oportunidades-Prospera. To do so, it builds bridges between the literatures on wellbeing, development and public policy. In recent decades, wellbeing has acquired greater significance in public policy with the interest of changing the conceptualization of progress from one driven by economic growth to one which takes quality of life as its ultimate aim. Much attention has been placed on measuring wellbeing for national policy deliberation. This dissertation, instead, is interested in understanding how taking a wellbeing approach may contribute to street-level development: to the design, practice and implementation of social policies and programmes. The value of wellbeing is that it draws attention to dimensions of experience that policy has tended to under-estimate or ignore. In this respect, one of the most consistent findings of wellbeing scholarship is the centrality of social relationships in shaping action and driving how people evaluate their lives. While the main emphasis has been on close relationships, this dissertation asks how the relationships created during the implementation of social programmes may influence wellbeing – and hence the overall impact of policies themselves. This research focuses on relationships at the health clinics which clients of Oportunidades-Prospera are required to attend as a condition for receiving a cash transfer. It follows a mixed-methods approach that reveals that relationships with health officers have a significant role on recipients’ sense of what they can do and be in different domains. It also finds that the quality of these relationships has two dimensions, positive and negative, and that these have differential effects on wellbeing. The study concludes that paying attention to the wellbeing implications of officer-recipient relationships deepens understanding of the overall effect of social programmes on their clients, highlighting unintended effects that are usually unaccounted for. In addition, the significance of relationships in implementation indicates a vital dimension of the policy process that requires direct attention if social policy and programmes are to achieve their full potential to improve people’s wellbeing.

This dissertation offers a study of everyday relations between residents and the state on a post-industrial council estate in England. Drawing upon historical and ethnographic data, it analyses how, often under conditions of sustained exclusion, residents rely upon the state in their daily struggles for security and survival. My central ethnographic finding is that residents personalise the state alongside informal networks of support and care into a local sociality of reciprocity. This finding can be broken into three interconnected points. First, I argue that the reciprocal contract between citizens and the state emerged in the post-war years when the residents on the newly built estates negotiated their dependence upon the state by integrating it into their on-going social relations. A climate of relative material affluence, selective housing policies, and a paternalistic regime of housing management all created conditions which were conducive for this temporary union between residents and the state. Second, however, I argue that with the decline of industry and shifts towards neoliberal policies, residents increasingly struggle to hold the state accountable to its reciprocal obligations towards local people. This becomes manifest today both in the material neglect of council estates as well as in state officials' reluctance to become implicated in social relations with and between residents. Third, I argue that this failure on the part of the state to attend to residents' demands often has onerous effects on people's lives. It not only exacerbates residents' exposure to insecurity and threat, but is also experienced as a moral affront which generates larger narratives of abandonment and betrayal. Theoretically, this dissertation critically discusses and challenges contrasting portrayals of the state, and of state-citizen relations, in two bodies of literature. On the one hand, in much of the sociological and anthropological literature on working class communities, authors have adopted a community-centred approach which has depicted working class communities as self-contained entities against which the state emerges as a distant or hostile entity. I argue that such a portrayal is premised upon a romanticised view of working class communities which neglects the intimate presence of the state in everyday life. On the other hand, the theoretical literature on the British state has adopted a state-centred perspective which has seen the state as a renewed source of order and authority in disintegrating communities today. My suggestion is that this portrayal rests upon a pathologising view of social decline which fails to account for the persistence of informal social relations and the challenges that these pose to the state's authority from below. Finally, moving beyond the community-centred and state-centred perspectives, I argue for the need to adopt a middle ground which combines an understanding of the nature and workings of informal relations with an acknowledgement of the ubiquity of the state. Such an approach allows us to recognise that, far from being a hostile entity or, alternatively, an uncontested source of order, the state occupies shifting positions within an overarching sociality of reciprocity and its associated demands for alliances and divisions. I refer to such an approach as the personalisation of the state.

This thesis is a cultural history of the early Fabian Society, focusing on the decades between 1884, the Society’s inaugural year, and 1914. The canonical view is that ‘Fabianism,’ which the Oxford English Dictionary defines as the ‘doctrine and principles of the Fabian Society,’ is synonymous with State socialism and bureaucratic ‘efficiency.’ By bringing the methods of cultural history to bear on the Society’s founding members and decades, this thesis reveals that ‘Fabianism’ was in fact used as a dynamic metonymy, not a fixed doctrine, which signified a range of cultural, and even literary, meanings for British commentators in the 1890s and 1900s (Part 1). Further, by expanding the scope of traditional histories of the Fabian Society, which conventionally operate within political and economic sub-fields and focus on the Society’s ‘official’ literature, to include a close examination of the broader discursive context in which ‘Fabianism’ came into being, this thesis sets out to recover the symbolic aspects of the Fabians’ efforts to negotiate what ‘Fabianism’ meant to the English reading public. The Fabians’ conspicuous leadership in the modern education debates and the liberal fight for a ‘free stage,’ and their solidarity with the international political émigrés living in London at the turn of the twentieth century all contribute to this revised perspective on who the founding Fabians were, what they saw themselves as trying to achieve, and where the Fabian Society belonged—and was perceived to belong—in relation to British politics, culture, and society (Part 2). The original contribution of this thesis is the argument that the Fabians explicitly and implicitly evoked Matthew Arnold as a precursor in their efforts to articulate a kind of Fabian—latterly social-democratic—liberalism and a public vocation that balanced English liberties and the duty of the State to provide the ‘best’ for its citizens in education and in culture, as in politics.

Cette thèse de doctorat vise à étudier la manière dont les politiques du care agissent sur la mobilité sociale des assistant-e-s maternel-le-s issu-e-s de l’immigration en France et en Allemagne (de l’Ouest). Elle vise aussi à interroger la répartition du travail de care entre les femmes et plus largement la problématique globale du care dans l’État-providence européen. À partir d’entretiens biographiques avec des assistant-e-s maternel-le-s dans les deux pays, sont étudiées les conditions de la sous-traitance des tâches ménagères et de la garde des enfants qui permettent aux mères (et aux pères) d’être actifs-ves. / This research project examines how care policies affect the social mobility of child minders with migrant backgrounds in France and (West) Germany. As an element of modern division of labour among women, the child minders’ situation influences the issue of care in the European welfare state within society as a whole. Taking biographical-narrative interviews with registered family home-based child minders in both countries as a basis, those actors are considered who enable mothers (and fathers) to go to work within the scope of outsourcing domestic housework and day care duties. / Es wird in diesem Forschungsprojekt untersucht, wie care policies auf die soziale Mobilität migrantischer Kindertagespflegepersonen in Frankreich und Westdeutschland einwirken und damit, als Teil der modernen Arbeitsteilung unter Frauen, die gesamtgesellschaftliche Problematik von Care im europäischen Wohlfahrtsstaat beeinflussen. Anhand von biografisch-narrativen Interviews mit registrierten Tageseltern in beiden Ländern werden Akteure in den Blick genommen, die den Müttern (und Vätern) im Prozess des Outsourcings von Haushalts- und Fürsorgearbeit ermöglichen, erwerbstätig zu sein.