Many learners enter Grade 1 underprepared, because they have not had the chance to develop the necessary skills, values or attitudes expected of learners in this year. This results in academic backlogs and school underachievement, with many learners from poor socio-economic backgrounds in which poverty and unemployment are rife. Early identification of gaps in their learning as well as the support is crucial. Landsberg (2005, p.80) states that addressing early intervention implies not only a focus on the child and the needs of children but also facilitation of the environment in which they live. Against this background the study aims to investigate the needs and challenges of underachieving Grade R learners in a Mitchell’s Plain primary school. A phenomenological qualitative research approach was adopted, using purposeful sampling to obtain participants, and semi-structured interviews, observations and documents to collect data from two Grade R practitioners. A thematic document analysis of 20 underachieving Grade R learners followed to support the findings. The researcher argues that not enough support is being provided for these learners; hence the study seeks to determine their needs and challenges in the school. It is believed that the findings will contribute meaningfully by making recommendations for focused support for these learners. / Inclusive Education / M. Ed. (Inclusive Education)