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The Official Supporter's Group Section: Conceptualizing and Measuring Its Effect on Sport Consumer Satisfaction and Behavioral OutcomesUnknown Date (has links)
Attendance at sporting events remains a vital part of sporting contests, as spectators have been shown to have a significant impact upon the atmosphere of an event (Uhrich & Benkenstein, 2012). As more attractive options for consuming sporting events continue to arise (e.g., higher-definition televisions, game watch parties, etc.), sport managers should seek to better understand what elements of in-person spectating are most important for repeat attendance. Sport stadium atmosphere researchers have identified other spectators as a positive source of influence for future attendance intentions (Biscaia, Correia Rosado, Maroco, & Ross, 2012; Lee, Lee, Seo, & Green, 2012; Uhrich & Benkenstein, 2012). However, spectators have only been studied in aggregate, as though all spectators were homogenous and part of one entire group. Through the present research I evaluated a specific sub-group, the Official Supporter’s Group (OSG) Section, of the spectating population for its effects on the non-OSG spectators in attendance at Major League Soccer games. The stated purpose of the OSG Section is to assist their team through chants, singing, and cheering. As a means of achieving this goal, those within the OSG Section attempt to involve other spectators outside the section to increase the volume and intensity of support for their team. The existence of these supporter’s groups is explained through Social Identity Theory and Complexity Theory. OSGs and the OSG Section are theorized to be sub-components of the Sport Stadium Atmosphere (SSA) framework (Uhrich & Benkenstein, 2010; Uhrich & Koenigstorfer, 2009). This framework consists of three dimensions of environmental stimuli (organizer-induced, game-induced, and spectator-induced) that have a positive, direct relationship with consumer affective responses (Uhrich & Benkenstein, 2010). This research was conducted to evaluate the impact of those making up the OSG Section as an influential aspect of the spectator-induced dimension. The two goals of this research were to add to the SSA framework (Uhrich & Benkenstein, 2010; Uhrich & Koenigstorfer, 2009) in two ways: 1) by evaluating the effect of a previously unstudied aspect of the spectating population: the OSG Section, and 2) by including satisfaction as a measure of the effects of the stadium atmosphere upon the consumer. Three stages were employed to investigate the goals above. First, a questionnaire was developed to survey spectators of Major League Soccer (MLS) games during the 2018 season. Item-development processes were undertaken, based on the recommendations of Hinkin’s (1998) scale development process, to evaluate perceived effects of the organizer-induced stimuli, game-induced stimuli, the influence of the OSG Section, and outcome variables of satisfaction, intention to return, and word-of-mouth recommendations. Second, a pilot study was conducted to evaluate the new items developed and to refine the instrument for the main study. Finally, a main study was employed to collect data from a second sample of the population (MLS spectators) using the refined survey instrument. Confirmatory factor analysis and structural equation modeling techniques were used to analyze collected data and test the hypothesized relationships. The members and actions of those comprising the OSG Section were found to have a significant, positive relationship with both resulting spectator emotions and satisfaction. Further, there is evidence to further confirm the relationship between satisfaction and behavioral intentions (Kuenzel & Yassim, 2007; Matsuoka et al., 2003). Practical implications, limitations, and future research directions are all discussed in the final chapter. / A Dissertation submitted to the Department of Sport Management in partial fulfillment of the requirements for the degree of Doctor of Philosophy. / Summer Semester 2018. / June 19, 2018. / Atmosphere, Satisfaction, Soccer, Stadium, Supporters / Includes bibliographical references. / Amy C. H. Kim, Professor Directing Dissertation; Edward Gray, University Representative; Jeffrey D. James, Committee Member; Joshua I. Newman, Committee Member.
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Social Legacy of the Olympic Games from a Social Innovation PerspectiveUnknown Date (has links)
Recently, cities that bid for hosting the Olympic Games have withdrawn due to public referendums and lack of political support. Although the International Olympic Committee’s (IOC) efforts to underline the importance of the Olympic legacy at a series of symposiums such as “The legacy of the Olympic Games 1984-2000” and the “Olympic Agenda of 2020”, numerous media platforms and studies have presented the negative consequences of hosting the Olympics. Compared to other legacies, the social legacy of the Olympics was relatively overlooked until recently. Although the IOC has set objectives to uphold the positive aspects of its social legacy, the development of practical strategies to address the socially-driven issues caused by hosting the Olympics still remains as a challenge to overcome. In efforts to fill this gap, the purpose of this study is to analyze the current process and evaluation system for the Olympic social legacy based on the frame of newspaper coverage, as well as discussing the strategies on how to achieve social innovation through the Olympic Games based on the SIOG model. I employed the media framing as the theoretical framework and conduct a content analysis of newspaper coverage in the U.S, The New York Times, USA Today, Los Angeles Times, and The Washington Post published between 1990 and 2016. The frame found in newspaper articles about the Olympic social legacy in the present study enabled me to investigate how the residents of the host city have experienced the social legacy of the Olympic Games and the problems behind the current process (Entman, 1993; Misener, 2012). In addition, the result of the analysis provided implications of how the Olympic social legacy needs to be planned and managed based on the SIOG model (Entman, 1993; Misener, 2012). The frames identified from the newspaper coverage revealed that there was a gap between the resident’s needs and actual provisions provided by hosting the Olympic Games. Overall, the social legacies planned by the organizers and committees did not work effectively before, during, and after the Olympic Games. In addition, By applying the social innovation framework to the social legacy of the Olympic Games, hosting the Olympic Games will provide solutions for problems focusing on needs that are unmet, which can resolve these various problems and make the integrated society sustainable. / A Thesis submitted to the Department of Sport Management in partial fulfillment of the requirements for the degree of Master of Science. / Summer Semester 2018. / June 18, 2018. / Includes bibliographical references. / Amy Chan Hyung Kim, Professor Directing Thesis; Joshua Newman, Committee Member; Hanhan Xue, Committee Member.
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Why Do Governments Contract with Other Governments?: A Look at Public-Public Partnerships in FloridaUnknown Date (has links)
Local governments traditionally produce public services by using their own employees. Some public service reform proposals have
emphasized privatization and contracting out in order to improve efficiency and effectiveness of public services. Local governments have
principally contracted with private companies to deliver public services, however some have looked to other governments as a service provider.
Some municipalities build partnerships with other governments to produce particular services. Conversely, some local governments have decided to
become service providers for other governments in producing specific services. Although police, fire protection, and EMS have most often been
contracted to other governments, intergovernmental contracting gradually has been expanded to other services. Some governments prefer public
entities as a service provider to private companies in delivering specific services. Existing research has paid mostly attention to the
characteristics of governments that purchase particular services. Although several studies focus on contractual relationships between
governments, there are few studies that examine why some local governments become providers of public services to other governments. The purpose
of this study is twofold. First, it is to identify the characteristics of governments that choose to purchase from other governments. Second, it
clarifies why some municipalities decide to become providers of services to other governments. This study employs mixed method analyses.
Multinomial logistic regression analysis, form of a quantitative analysis, identifies some characteristics that are associated with governments'
decisions to purchase particular services from other governments. Qualitative analysis in the form of in-depth interviews, were conducted with
officials in seven cities to clarify why some local governments decide to provide particular services to other governments. Results show that
economic, political, and organizational factors influence the decisions to contract services out to other governments. Interview results reveal
that costs, production capacity, innovative ideas, new revenue sources, proximity, and economies of scale are important in understanding why
some local governments choose to be service providers for other governments. / A Dissertation submitted to the Askew School of Public Administration and Policy in partial fulfillment of the
requirements for the degree of Doctor of Philosophy. / Fall Semester 2018. / November 13, 2018. / Contracting Out, Government Contracting, Public-Public Partnership / Includes bibliographical references. / William E. Klay, Professor Directing Dissertation; Randall G. Holcombe, University Representative;
Keon-Hyung Lee, Committee Member; David G. Berlan, Committee Member.
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THE MODERNITY OF THE SOCIOCULTURAL CONTEXT: ITS INFLUENCE ON THE FUNCTIONING OF PUBLIC SCHOOL SYSTEMSUnknown Date (has links)
Source: Dissertation Abstracts International, Volume: 31-10, Section: A, page: 5099. / Thesis (Ph.D.)--The Florida State University, 1970.
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PUPIL ACHIEVEMENT IN A NORMAL FLES PROGRAM COMPARED WITH PUPIL ACHIEVEMENT IN AN INTENSIVE PROGRAMUnknown Date (has links)
Source: Dissertation Abstracts International, Volume: 30-02, Section: A, page: 0515. / Thesis (Ph.D.)--The Florida State University, 1968.
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A MODEL FOR THE UTILIZATION OF ELECTRONIC DATA PROCESSING FOR THE RETRIEVAL OF EDUCATIONAL PERSONNEL DATAUnknown Date (has links)
Source: Dissertation Abstracts International, Volume: 30-02, Section: A, page: 0525. / Thesis (Ph.D.)--The Florida State University, 1968.
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A STUDY OF FRINGE BENEFITS OF FULL-TIME FACULTY IN THE PRIVATE JUNIOR COLLEGES IN THE UNITED STATESUnknown Date (has links)
Source: Dissertation Abstracts International, Volume: 30-02, Section: A, page: 0516. / Thesis (Ph.D.)--The Florida State University, 1968.
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THE DEVELOPMENT OF TEACHER CERTIFICATION IN FLORIDA: ITS IMPLICATIONS FORTHE PROFESSION OF TEACHINGUnknown Date (has links)
Source: Dissertation Abstracts International, Volume: 30-02, Section: A, page: 0532. / Thesis (Ph.D.)--The Florida State University, 1968.
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SUBSEQUENT SECONDARY SCHOOL SUCCESS OF STUDENTS WHO RECEIVED CORRECTIVE READING TRAINING IN PINELLAS COUNTY, FLORIDAUnknown Date (has links)
Source: Dissertation Abstracts International, Volume: 31-09, Section: A, page: 4411. / Thesis (Ph.D.)--The Florida State University, 1970.
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A COMPUTERIZED SYSTEM FOR GEOCODING EDUCATIONAL RECORDS AND DISPLAYING PLANNING DATA OVER A GEOGRAPHIC NETWORKUnknown Date (has links)
Source: Dissertation Abstracts International, Volume: 31-11, Section: A, page: 5713. / Thesis (Ph.D.)--The Florida State University, 1970.
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