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Aging population is becoming a problem in a lot of countries, being Swedenone of them, and that is leading society to a lack of the necessary peopleto take care of all the elderly people. The CareIP device, an alarm systemfor the elderly people, with which they are able to ask for assistive help incase they need it, has been used all over Sweden for a while now. In thisthesis, a simulation model has been built in order to study how this caregiving system works in the specic case of Vaxjo. This model can be usedto simulate real situations and prevent certain problems as it could be thelack or excess of resources, long waiting times or unexpected increase on thenumber of alarms, which could lead to critical situations on a emergencyhealthcare system.