This paper provides evidence on (1) refugees' subjective well-being, (2) their access and barriers to health care utilization and (3) their perception of health care provision in Austria, one of the countries most heavily affected by the European "refugee crisis". It is based on primary data from the Refugee Health and Integration Survey (ReHIS), a cross-sectional survey of roughly five hundred Syrian, Iraqi and Afghan refugees. Results indicate that refugees' self-rated health falls below the resident population's, in particular for female and Afghan refugees. Whereas respondents state overall high satisfaction with the Austrian health system, two in ten male and four in ten female refugees report unmet health needs. Most frequently cited barriers include scheduling conflicts, long waiting lists, lack of knowledge about doctors, and language. Although treatment costs were not frequently considered as barriers, consultation of specialist medical services frequently associated with co-payment by patients, in particular dental care, are significantly less often consulted by refugees than by Austrians. Refugees reported comparably high utilization of hospital services, with daycare treatment more common than inpatient stays. We recommend to improve refugees' access to health care in Austria by a) improving the information flow about available treatment, in particular specialists, b) fostering dental health care for refugees, and c) addressing language barriers by providing (web-based) interpretation services.

Background: Little Canadian research exists which examines equitable access to public pharmaceutical insurance. In order to better understand issues related to access to publicly funded, universal prescription drug insurance in Canada, my thesis examines participation with (and therefore access to) the Fair PharmaCare program in BC. Specifically, my thesis: 1) describes methodologies that can be used to create area-level cultural variables for use with BC administrative data; and 2) studies the impact of household and area-level factors, particularly area-level cultural factors, on non-senior households’ registration for Fair PharmaCare in 2003. I hypothesized that the process of registration may act as a barrier to participation with Fair PharmaCare, particularly for households belonging to various culturally defined communities. Methods: Dissemination area (DA) level census data were obtained from Statistics Canada to create dichotomous, ecological variables which capture the collective ethnic composition, English language capacity and immigration status of residents within each DA. In turn, these variables were employed in multivariate, logistic regression analyses, which also included household-level measures of demographics, enabling resources and health status as well as area-level measures of income and health care resources. The outcome of interest was registration for Fair PharmaCare. Findings: Controlling for area-level income and health care resources, household-level demographics, enabling resources and health status, as well as area-level cultural factors, influenced households’ likelihood of registration for Fair PharmaCare. Households belonging to DAs with a high concentration of individuals reporting a Chinese or Punjabi ethnic background, or DAs that were ethnically homogeneous, regardless of the ethnic background, were more likely to register. In contrast households belonging to DAs consisting of a high concentration of recent immigrants or individuals belonging to ethnic minority groups that are underrepresented in BC were less likely to register. Conclusions: Considering the policy context surrounding the implementation of Fair PharmaCare, the findings from my thesis suggest that specific subpopulations within BC may face difficulties with the registration process, thereby reducing their participation in the program. Government interventions however, appear to have improved registration amongst other subpopulations. Consideration should be given to interventions that may reduce inequities in participation amongst other subgroups.

Background: Little Canadian research exists which examines equitable access to public pharmaceutical insurance. In order to better understand issues related to access to publicly funded, universal prescription drug insurance in Canada, my thesis examines participation with (and therefore access to) the Fair PharmaCare program in BC. Specifically, my thesis: 1) describes methodologies that can be used to create area-level cultural variables for use with BC administrative data; and 2) studies the impact of household and area-level factors, particularly area-level cultural factors, on non-senior households’ registration for Fair PharmaCare in 2003. I hypothesized that the process of registration may act as a barrier to participation with Fair PharmaCare, particularly for households belonging to various culturally defined communities. Methods: Dissemination area (DA) level census data were obtained from Statistics Canada to create dichotomous, ecological variables which capture the collective ethnic composition, English language capacity and immigration status of residents within each DA. In turn, these variables were employed in multivariate, logistic regression analyses, which also included household-level measures of demographics, enabling resources and health status as well as area-level measures of income and health care resources. The outcome of interest was registration for Fair PharmaCare. Findings: Controlling for area-level income and health care resources, household-level demographics, enabling resources and health status, as well as area-level cultural factors, influenced households’ likelihood of registration for Fair PharmaCare. Households belonging to DAs with a high concentration of individuals reporting a Chinese or Punjabi ethnic background, or DAs that were ethnically homogeneous, regardless of the ethnic background, were more likely to register. In contrast households belonging to DAs consisting of a high concentration of recent immigrants or individuals belonging to ethnic minority groups that are underrepresented in BC were less likely to register. Conclusions: Considering the policy context surrounding the implementation of Fair PharmaCare, the findings from my thesis suggest that specific subpopulations within BC may face difficulties with the registration process, thereby reducing their participation in the program. Government interventions however, appear to have improved registration amongst other subpopulations. Consideration should be given to interventions that may reduce inequities in participation amongst other subgroups.

Background: Little Canadian research exists which examines equitable access to public pharmaceutical insurance. In order to better understand issues related to access to publicly funded, universal prescription drug insurance in Canada, my thesis examines participation with (and therefore access to) the Fair PharmaCare program in BC. Specifically, my thesis: 1) describes methodologies that can be used to create area-level cultural variables for use with BC administrative data; and 2) studies the impact of household and area-level factors, particularly area-level cultural factors, on non-senior households’ registration for Fair PharmaCare in 2003. I hypothesized that the process of registration may act as a barrier to participation with Fair PharmaCare, particularly for households belonging to various culturally defined communities. Methods: Dissemination area (DA) level census data were obtained from Statistics Canada to create dichotomous, ecological variables which capture the collective ethnic composition, English language capacity and immigration status of residents within each DA. In turn, these variables were employed in multivariate, logistic regression analyses, which also included household-level measures of demographics, enabling resources and health status as well as area-level measures of income and health care resources. The outcome of interest was registration for Fair PharmaCare. Findings: Controlling for area-level income and health care resources, household-level demographics, enabling resources and health status, as well as area-level cultural factors, influenced households’ likelihood of registration for Fair PharmaCare. Households belonging to DAs with a high concentration of individuals reporting a Chinese or Punjabi ethnic background, or DAs that were ethnically homogeneous, regardless of the ethnic background, were more likely to register. In contrast households belonging to DAs consisting of a high concentration of recent immigrants or individuals belonging to ethnic minority groups that are underrepresented in BC were less likely to register. Conclusions: Considering the policy context surrounding the implementation of Fair PharmaCare, the findings from my thesis suggest that specific subpopulations within BC may face difficulties with the registration process, thereby reducing their participation in the program. Government interventions however, appear to have improved registration amongst other subpopulations. Consideration should be given to interventions that may reduce inequities in participation amongst other subgroups. / Medicine, Faculty of / Population and Public Health (SPPH), School of / Graduate

This Ph.D. thesis discusses the evolution and current situation regarding availability of healthcare for third countries migrants in the Czech Republic. In terms of methodology, the author has chosen a qualitative approach. The research design is a historical case study. The thesis uses a combination of "desk research" and empirical survey based on 56 in-depth interviews with migrants, healthcare providers and experts who come into contact with migrants during the course of their work. Based on the approach of historical institutionalism, the author is explaining policy of migrants' health insurance evolution in Czech Republic since 1993 till today. The author identifies the key events and the roles of particular actors within the observed "sub- system" of public policy. From the viewpoint of migrants and healthcare providers, the thesis also presents how the current institutionalised set-up of migrants' health policy transfers into the real access to healthcare for migrants. It also identifies the main barriers to health care accessibility and the consequences of possible health care unavailability. Key words: migrants, health care availability, health insurance, historical institutionalism, barriers to health care access

Submitted by Rachel Pereira (rachelprr@yahoo.com.br) on 2015-12-14T16:32:00Z No. of bitstreams: 1 CARAN Gustavo - 2015 - Mestrado.pdf: 2529697 bytes, checksum: 787e5067e2f1a19f5990909722f0a092 (MD5) / Made available in DSpace on 2015-12-14T16:32:00Z (GMT). No. of bitstreams: 1 CARAN Gustavo - 2015 - Mestrado.pdf: 2529697 bytes, checksum: 787e5067e2f1a19f5990909722f0a092 (MD5) Previous issue date: 2015-03-06 / A presente pesquisa tem como objetivo investigar quais os fatores facilitadores e dificultadores no acesso à informação pelo deficiente visual, e que afetam a sua qualidade de vida. Inicialmente, através de uma revisão narrativa da literatura, a pesquisa traz uma discussão teórica sobre os conceitos centrais da pesquisa (Deficiente Visual, Acesso à Informação e Promoção da Saúde), e sobre os fatores de suporte no acesso à informação pelo deficiente visual (Suporte Cognitivo, Suporte Social e Suporte Tecnológico). Em uma segunda etapa, através da Revisão Sistemática da Literatura (RSL) e da Meta-Etnografia, foi realizado um levantamento de evidências de dificultadores e facilitadores no acesso à informação. As evidências foram classificadas em oito categorias, de acordo com a responsabilidade atribuída a esses fatores. A terceira etapa teve como objetivo específico avaliar a potencialidade das ferramentas tecnológicas de redes sociais para o suporte social do deficiente visual. Para tal, foi realizado um estudo de caso quantitativo exploratório no grupo Low Vision do Facebook, utilizando a técnica de Análise de Redes Sociais (ARS). Os resultados gerais da pesquisa apontaram para um conjunto variado de fatores intervenientes no acesso à informação, de caráter multidisciplinar, sobrepostos e interrelacionados. Aspectos de natureza social foram percebidos como os mais frequentes segundo a revisão sistemática. O estudo de caso apontou para dezesseis categorias temáticas de assuntos existentes, e para uma rede social relativamente densa no suporte oferecido, em comparação com os padrões de comportamento de ambientes da Web. O suporte oferecido é mais frequente, mas promove menor interação com os usuários em relação ao suporte solicitado. O suporte do tipo instrumental apresentou resultado similar ao suporte oferecido, uma vez que foi mais frequente, porém resultou em relações menos abrangentes e intensas. A pesquisa apontou para a necessidade de avaliar a dinâmica dos fatores intervenientes no acesso à informação, e o grau de impacto causado na qualidade de vida do deficiente visual. As ferramentas de redes sociais podem ser importantes canais para a promoção da saúde por meio do suporte social. A análise de redes sociais mostrou-se uma técnica importante para análise das trocas de informação em ambientes digitais para o suporte social. / The following study aims to analyse the factors that enable and hinder the information access by visually impaired individuals, which affect their quality of life. Initially, by means of a narrative literature review, this research brings a theoretical discussion about this work’s core concepts (Visually Impaired Individual, Access to Information, Promotion of Health) and also the supporting factors in the access to information by the visually impaired (Cognitive Support, Social Support, Technological Support). During a second phase, by means of a Systematic Review of Literature (SRL) and also Metha-Etnography evidence regarding enabling and hindering factors was gathered. The data was then arranged in eight categories, according to the responsibility attributed to these factors. The third phase had the specific goal of evaluating the potential of social networks to be a support for visually impaired individuals. In order to do so, a quantitative exploratory case study of the Facebook group Low Vision was carried out, by means of the Social Network Analysis technique (SNA). The overall results of the research point to a diverse combination of multidisciplinary, juxtaposed, interrelated factors, which interfere in the information access. According to systematic review, social aspects have been found to exist as the most frequent. The case study has pointed out to sixteen themed categories of existing topics, as well as to a relatively dense social network surrounding the support offered, in comparison patterns of behavior in Web (online) environments. The support offered is more frequent, but promotes fewer interactions with users in relation to the support requested. The instrumental type of support has presented similar results in comparison to the support offered, since it has been more frequent. However, it resulted in relationships that were less broad and less intense. The research has pointed the need to evaluate the dynamics of intervening factors in information access, and the extent of the impact caused in the quality of life of the visually impaired. The tools provided by social networks may be important channels for the promotion of health by means of the provision of a social support group. The analysis of social networks has shown itself to be an important technique for the analysis of information exchanged in online environments for social support.

La ville d’Abidjan est localisée au Sud de la Côte d’Ivoire. Elle est la capitale économique depuis 1983 et la première ville du pays. Elle concentre le potentiel humain et une offre de soins dense et diversifiée répartie sur de faibles distances physiques, donnant l’impression que tout est accessible. En effet, l’État Ivoirien a consenti d’importants investissements pour construire et équiper des services de santé depuis l’émergence de la ville au début du siècle dernier pour améliorer l’accès aux soins des abidjanais. Pourtant, malgré une augmentation considérable du nombre d’infrastructures sanitaires et de leur disponibilité, les taux d’utilisations et de fréquentations des services de santé modernes dans les communes de la ville d’Abidjan restent faibles et les indicateurs de santé demeurent très préoccupants et les besoins de soins sont importants. En plus, la croissance spatiale et démographique accélérée que connaît la ville entraînent des changements rapides dans son organisation territoriale empêchant les autorités publiques chargées de la planification de suivre le rythme de sa croissance urbaine. Ils ne sont pas toujours parvenus à équiper en services urbains les nouveaux espaces au fur et à mesure de leur création et à intégrer les nouveaux citadins aux origines diverses. Cette thèse permet d’étudier, comment, dans un contexte considéré comme privilégié, se pose la problématique de l’accès et du recours aux services de santé modernes. Pour réaliser ce projet, cette étude, à partir des combinaisons d’analyses spatiales, statistiques, et d’un travail de terrain, analyse les inégalités socio-spatiales d’accès aux services de santé pour mettre en exergue le problème de l’accessibilité aux soins, tant physique, culturelle, matérielle que sociale. Elle mesure également l’adéquation de cette offre de soins moderne aux besoins de soins des populations pour identifier les zones et les populations défavorisées pour l’accès aux soins. Et enfin, cette étude analyse les pratiques citadines du recours aux soins, ainsi que les déterminants qui limitent ou facilitent l’accès aux soins dans la ville d’Abidjan. Les résultats des études montrent que les services de santé existent, ils sont denses et diversifiés, mais ils ne sont pas repartis là où il y a le plus de besoins de soins. Dans notre étude, on souligne aussi une prédominance de la prise en charge à domicile des épisodes morbides notamment à travers l’automédication et une diminution de l’utilisation des services de soins modernes. Le recours aux structures de soins se fait rare dans les quartiers où les besoins en soins de santé sont les plus importants. L’automédication ou la médecine de rue sont généralement les plus privilégiées. Les structures de soins sont sollicitées que lorsque la maladie devient très grave. Nos résultats montrent également qu’il est difficile d’attribuer à un facteur le rôle déterminant des recours thérapeutiques, car les comportements sont à la fois déterminés par les caractéristiques socio-démographiques de l’individu, de sa famille et par des paramètres contextuels, mais aussi par les caractéristiques de l’épisode morbide, par la connaissance du système de soins environnant et les attitudes vis-à-vis du système de soins. Néanmoins, nous pouvons dire qu’à Abidjan, les pratiques citadines du recours aux soins sont tributaires de la capacité économique des ménages avec le risque accru de marginaliser les personnes les plus vulnérables. / The city of Abidjan is located in the South of the Ivory Coast. It is the economic capital since 1983 and the first city of the country. It concentrates human potential and health of dense care supply modern and diversified divided on weak physical distance, giving the impression that everything is approachable. In effect, the State Of the Ivory Coast approved important investments to construct and equip services of health care since the emergence of the city at the beginning of last century to ameliorate the access to health care of abidjanais. However, in spite of a considerable increase among health facilities and among their availability, the rates of uses and company of the services of modern health care in the spaces of the city of Abidjan remain weak and the indicators of health remain very worrying and the needs in care of health are important. On top of that, the space and demographic speeded up growth which knows the city draw away quick changes in her territorial organization preventing the public authorities made responsible with planning for following the rhythm of its urban growth. They did not always manage to equip new urban spaces with timely urban services and to integrate new citizens at the various origins. This thesis allows to be studying, how, in a considered context as privileged, settle the problems of access and health care seeking in the services of modern health. To accomplish this plan, this study, from the combination of spatial analysis, statistics, and field work, analyses the socio- spatial inequality of access to the services of health to head with the problem of accessibility in care, so physical, cultural, material that social. It also measures the adequacy of health care supply at the Needs in care of health of populations to identify zones and populations discriminated for the access to health care. And finally, this study analyses the city practices in the use of health care, as well as the determinants that hinder or facilitate access to health care in the city of Abidjan. Study results show that the services of health exist, they are dense and manifold, but they did not leave again where there are most needs in care of health. In our study, they also underline a predominance of the taking care at home of morbid episodes notably across self-medication and a reduction of the use of the services of modern care. The seeking in structures of health care becomes rare in the space where the needs in care of health are the most important. Self-medication or street medicine are the most favouring in general. Structures of health care are solicited that when illness becomes very serious. Our results also show that it is difficult to allocate to a factor the role determining therapeutic seeking, because behaviours are determined at the same time by the socio-demographic characteristics of the individual, his family and by contextual parameters, but also by the characteristics of morbid episode, by the knowledge of the ambient the health care system and attitudes in relation to the health care system. However, we can say that in Abidjan, the city practices of health care seeking are dependent on the economic capacity of household with risk augmented to marginalize the most vulnerable persons.