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  • About
  • The Global ETD Search service is a free service for researchers to find electronic theses and dissertations. This service is provided by the Networked Digital Library of Theses and Dissertations.
    Our metadata is collected from universities around the world. If you manage a university/consortium/country archive and want to be added, details can be found on the NDLTD website.

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An airline cabin crew appraisal system with a service qualityapproach

余兆榮, Yue, Philip. January 1996 (has links)
published_or_final_version / Business Administration / Master / Master of Business Administration
Benchmarking (Management)
Flight attendants - Rating of.
Airlines - Personnel management.
Airlines - Quality control.

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