by Ng Wai-Hung and Tong Chung-Yan = 吳偉鴻, 唐頌恩. / Thesis (M.B.A.)--Chinese University of Hong Kong, 1996. / Includes bibliographical references (leaves 181-187). / by Ng Wai-Hung and Tong Chung-Yan = Wu Weihong, Tang Song'en. / ACKNOWLEDGMENT --- p.ii / ABSTRACT --- p.iii / TABLE OF CONTENTS --- p.v / LIST OF APPENDICES --- p.vii / CHAPTER / Chapter I. --- INTRODUCTION --- p.1 / Chapter II. --- METHODOLOGY --- p.3 / Chapter III. --- LITERATURE REVIEW --- p.5 / Modes and Definitions --- p.5 / Motives and Objectives --- p.8 / The Issue Of Ownership --- p.12 / Objections --- p.15 / Case Study --- p.17 / British Airport Authority --- p.17 / The Albany County Airport --- p.23 / Los Angeles Airport --- p.25 / British Rail Privatization --- p.28 / Other Railway Privatization Examples in Europe --- p.35 / Railway Development and Operational Strategies in China --- p.37 / Privatization and Private Financing Examples in China --- p.45 / Private Financing Examples in Hong Kong - BOT --- p.52 / Kowloon-Canton Railway Corporation --- p.55 / Hospital Authority --- p.60 / Critical Success Factors --- p.64 / Chapter IV. --- SITUATIONAL ANALYSIS --- p.66 / Airport Authority --- p.66 / Background --- p.66 / Economical --- p.68 / Corporate Culture --- p.68 / Corporate Structure --- p.69 / Decision Making Process --- p.70 / Human Resources Policy --- p.70 / Potential for Efficiency Gain - Benchmarking --- p.71 / Competition --- p.74 / Profit Potential --- p.77 / Funding --- p.78 / Social --- p.80 / Aircraft Operators --- p.80 / Retailers --- p.81 / Airport Users --- p.82 / Authority Staff --- p.82 / The Public --- p.83 / Political --- p.84 / Summary --- p.88 / The Mass Transit Railway Corporation --- p.90 / Background --- p.91 / Introduction --- p.91 / Corporate Objectives --- p.93 / Economical --- p.94 / Corporate Structure --- p.94 / Management and ownership --- p.94 / Operating Organization --- p.96 / Customer Satisfaction --- p.98 / Market Analysis --- p.99 / Market Competition --- p.104 / Financial Conditions --- p.107 / Operational Performance --- p.119 / Social --- p.121 / Fare Policy --- p.121 / Employee Compensation --- p.125 / Political --- p.127 / The Local Government --- p.127 / China's Influences --- p.128 / Summary --- p.131 / MTRC Operating Railway and the Lantau and Airport Railway --- p.131 / MTRC New Extensions --- p.135 / Conclusions --- p.136 / Chapter V. --- RECOMMENDATIONS --- p.138 / Airport Authority --- p.138 / Short-term --- p.138 / Long-term --- p.139 / The Mass Transit Railway Corporation --- p.142 / Short-Term --- p.142 / Long-Term --- p.142 / Contingency Plan --- p.147 / APPENDIX --- p.152 / BIBLIOGRAPHY --- p.181

Thesis (M.B.A.)--University of Hong Kong, 1997. / Includes bibliographical references.