published_or_final_version / Urban Planning / Master / Master of Science in Urban Planning

published_or_final_version / Conservation / Master / Master of Science in Conservation

Service Apartment, as a new growth real estate sub-market had rapid growth in the past decade. Under the change of market condition and impact from its own characteristic, Service Apartment industry is facing a great challenge. In the marketplace, different organization would adopt different business strategies to confront the challenges. Apart from those common business strategies, Customer Relationship Management is one of the common strategies that has widely adopted by different organization and the effect was highly recognized. Therefore, some of the operators of Service Apartment also adopt Customer Relationship Management into the operation to improve the competitiveness and performance of the apartment. In view of Service Apartment is a new growth industry, we attempt to conduct a case study in a standard class Service Apartment in Hong Kong to identify the importance of CRM to the Service Apartment industry and evaluate the performance of CRM application from operator's and user's view point and hence to identify the potential improvement on the application. 4 / published_or_final_version / Housing Management / Master / Master of Housing Management

by Sum Kwok Chi, Sum Kwok Yu. / Thesis (M.B.A.)--Chinese University of Hong Kong, 1996. / Includes bibliographical references (leaves 59-61). / ABSTRACT --- p.ii / TABLE OF CONTENTS --- p.iii / TABLE OF ILLUSTRATIONS --- p.v / TABLE OF TABLES --- p.vi / ACKNOWLEDGMENTS --- p.vii / Chapter / Chapter 1. --- INTRODUCTION / Background --- p.1 / Objectives --- p.2 / Project Structures --- p.3 / Chapter 2 --- METHODOLOGY --- p.4 / Chapter 3. --- HISTORICAL PRICE MOVEMENT --- p.6 / Chapter 4. --- DEMAND FACTORS / Population --- p.11 / Household Number 、 --- p.14 / Economic Environment --- p.16 / Affordability --- p.16 / Interest Rate Movement --- p.20 / Rental --- p.22 / Bank Mortgage Policy --- p.23 / Speculative Demand --- p.24 / Government Anti-Speculation Policy --- p.24 / China Factor --- p.26 / Chapter 5. --- SUPPLY FACTORS / New Supply --- p.28 / Interest Rate Movement --- p.31 / Construction Cost --- p.31 / Market Domination by Large Property Developers --- p.32 / Chapter 6. --- RESIDENTIAL PROPERTY MARKET OUTLOOK / Macro Point of View --- p.35 / Population --- p.36 / Household Number --- p.36 / Economic Prospects --- p.37 / Affordability --- p.38 / Interest Rate --- p.38 / Rental --- p.39 / Bank Mortgage Policy --- p.39 / Government Administrative Policy --- p.40 / Speculative Demand --- p.41 / China's influence --- p.41 / Future Supply --- p.42 / Consent to Commence of Work --- p.42 / Future Land Supply --- p.45 / Supply of Housing in Shenzhen --- p.48 / Chapter 7. --- CONCLUSION --- p.50 / APPENDIX --- p.52 / BIBLIOGRAPHY --- p.59

Tang Siu Hong. / "Architecture Department, Chinese University of Hong Kong, Master of Architecture Programme 2008-2009, design report." / Thesis Statement --- p.2 / Abstract from Research Phase / Chapter - --- Affordability of the Nuclear Family and the Availability of the Apartment in terms of Size --- p."3,4" / Chapter - --- Relationship between Nuclear Family and Foreign Domestic Helper --- p.5 / Chapter - --- Current condition of servant quarter --- p.6 / Spatial Concept / Chapter - --- Spatial Requirements for the Nuclear Family --- p.7 / Chapter - --- Exploration of the location of the Servant Quarter and the Relationship between the Apartments --- p.8 / Site Study --- p.9 / Chapter - --- Site Selection - Kowloon City / Chapter - --- Programmatic Study - Kowloon City --- p.10 / Chapter - --- Rich Streetscapes in Kowloon City --- p.11 / Chapter - --- Building Study - Existing Residential Tower in Kowloon City and the Proposed Housing --- p."12,13" / Design Concept --- p.14 / Chapter - --- Site Articulation- 'infill' Strategy / Chapter - --- Elevation --- p.15 / Chapter - --- Section - Tenement House Level --- p.16 / Chapter - --- Section --- p."17,18" / Chapter - --- Plan - Communal Space and Housing Units --- p.19 / Chapter - --- Diagram --- p.20 / Chapter - --- Acess to the Tower --- p.21 / Chapter - --- The Communal Space --- p.22 / Chapter - --- Formation --- p.23 / Chapter - --- Scenario of Spatial Usage --- p.24 / Chapter - --- Scenario - Phasing of Urban Renewal in the neighbouring site --- p."25,26" / Chapter - --- Final Model --- p.27 / Chapter - --- Presentation --- p.28 / Chapter - --- Process Model --- p.29

The Best PhD Thesis in the Faculties of Architecture, Arts, Business & Economics, Education, Law and Social Sciences (University of Hong Kong), Li Ka Shing Prize, 2005-2006. / published_or_final_version / abstract / Real Estate and Construction / Doctoral / Doctor of Philosophy

by Kai-Fu Wong. / Thesis (M.Phil.)--Chinese University of Hong Kong, 1989. / Bibliography: leaves 90-99.