This master’s thesis contains proposal to implementation Asset management to ServiceNow in unnamed multinational company. The aim of this master’s thesis is analysis of company requirements and find suitable solution of Asset management implementation with current tools. At the end I will evaluate if is possible to use selected tool.

The City of Winnipeg, located at the confluence of the Red and Assiniboine Rivers, has over 240 km of natural riverbank property. The increased frequency and magnitude of flooding along the Red and Assiniboine Rivers over the past decade appears to have influenced the number of slope failures along riverbank property, resulting in the loss of both public green space and privately owned land. The loss of private and public property adjacent to the river has led to the loss of valuable real estate and public parkland amenities. To ensure that riverbank property is preserved for future generations, the City of Winnipeg wants to increase the stability of certain reaches of publicly owned riverbank property along the Red and Assiniboine Rivers that are prone to slope movements. Extensive research has been conducted on slope stability problems in the Winnipeg area, but a transparent prioritization procedure for the remediation of riverbank stability problems has not existed. Therefore, a Riverbank Asset Management System (RAMS) was developed for publicly owned riverbank property to prioritize riverbank slope stability problems along the Red and Assiniboine Rivers. The RAMS provides the City of Winnipeg with a rational approach for determining risk levels for specific reaches of the Red and Assiniboine Rivers. The calculated risk levels allow the City to develop recommended response levels for slope stability remediation projects in a fiscally responsible manner with minimal personal and political influences. This system permits the City to facilitate timely and periodic reviews of priority sites as riverbank conditions and input parameters change. / May 2009

The City of Winnipeg, located at the confluence of the Red and Assiniboine Rivers, has over 240 km of natural riverbank property. The increased frequency and magnitude of flooding along the Red and Assiniboine Rivers over the past decade appears to have influenced the number of slope failures along riverbank property, resulting in the loss of both public green space and privately owned land. The loss of private and public property adjacent to the river has led to the loss of valuable real estate and public parkland amenities. To ensure that riverbank property is preserved for future generations, the City of Winnipeg wants to increase the stability of certain reaches of publicly owned riverbank property along the Red and Assiniboine Rivers that are prone to slope movements. Extensive research has been conducted on slope stability problems in the Winnipeg area, but a transparent prioritization procedure for the remediation of riverbank stability problems has not existed. Therefore, a Riverbank Asset Management System (RAMS) was developed for publicly owned riverbank property to prioritize riverbank slope stability problems along the Red and Assiniboine Rivers. The RAMS provides the City of Winnipeg with a rational approach for determining risk levels for specific reaches of the Red and Assiniboine Rivers. The calculated risk levels allow the City to develop recommended response levels for slope stability remediation projects in a fiscally responsible manner with minimal personal and political influences. This system permits the City to facilitate timely and periodic reviews of priority sites as riverbank conditions and input parameters change.

The City of Winnipeg, located at the confluence of the Red and Assiniboine Rivers, has over 240 km of natural riverbank property. The increased frequency and magnitude of flooding along the Red and Assiniboine Rivers over the past decade appears to have influenced the number of slope failures along riverbank property, resulting in the loss of both public green space and privately owned land. The loss of private and public property adjacent to the river has led to the loss of valuable real estate and public parkland amenities. To ensure that riverbank property is preserved for future generations, the City of Winnipeg wants to increase the stability of certain reaches of publicly owned riverbank property along the Red and Assiniboine Rivers that are prone to slope movements. Extensive research has been conducted on slope stability problems in the Winnipeg area, but a transparent prioritization procedure for the remediation of riverbank stability problems has not existed. Therefore, a Riverbank Asset Management System (RAMS) was developed for publicly owned riverbank property to prioritize riverbank slope stability problems along the Red and Assiniboine Rivers. The RAMS provides the City of Winnipeg with a rational approach for determining risk levels for specific reaches of the Red and Assiniboine Rivers. The calculated risk levels allow the City to develop recommended response levels for slope stability remediation projects in a fiscally responsible manner with minimal personal and political influences. This system permits the City to facilitate timely and periodic reviews of priority sites as riverbank conditions and input parameters change.

La gestion du patrimoine est un concept récemment adopté par le secteur public qui consiste d'une manière générale à prendre les décisions, jugées optimales, concernant l'acquisition, la maintenance, le fonctionnement et la disposition des immobilisations. Pour pouvoir prendre ces décisions, plusieurs outils peuvent être retrouvés à l'exemple de la comptabilité des immobilisations. Ces outils forment le système de gestion du patrimoine ou la chaîne de gestion patrimoniale. C'est ce qui est affirmé dans la littérature. Notre étude est accès sur la manière dont ces décisions se prennent au niveau de deux communes malgaches : la commune suburbaine d'Ambohimanga Rova et la commune rurale de Mahabo. L'analyse de plusieurs décisions patrimoniales a permis de déduire par la suite la place potentielle des outils qui ne s'arrête pas seulement à l'aide à la décision mais peuvent constituer également des éléments de légitimation des décisions politiques. / The public asset management which recently adopted by public sector, consists in making decision, considered as optimal, about the acquisition, the maintenance, the operating and the disposition of fixed assets. To make those decisions, several management tools can be found like the fixed assets accounting. Those tools constitute the asset management system. It is what is marked on the research about the asset management. Our study is about the way in which those decisions are made on the level of two malagasy's municipalities: the suburban municipality of Ambohimanga Rova and the rural municipality of Mahabo. The analysis of several decisions implies the potential roles of those tools which does not stop only with the decision-making process but can also constitute elements of legitimation of political decisions.