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English Can Be Efficient within Swedish Business, Although Code Shifting Often Appears : A Study of English as a Lingua Franca in a Business Context at a Swedish CompanyVerrone, Sandra January 2023 (has links)
This study aims to explore how the application of Business English as a Lingua Franca (BELF) is perceived among the employees at a chosen company, exploring to what extent BELF is used, and identifying opportunities and challenges of BELF. Using a qualitative research methodology conducted through semi-structured interviews, consisting of six participants, the study delves into the usage of BELF in a bigger Swedish company, how the employees experience it, and what factors matter for its outcome. The results show overwhelmingly positive experiences of BELF among respondents, primarily due to its necessity and appreciated utility in facilitating communication with customers and colleagues who do not share the same mother tongue, emphasizing the significant role of English in diverse business contexts. However, despite the generally positive outlook, challenges such as multilingual meetings, code shifting, misunderstandings in different contexts, and a restricted vocabulary, are identified.
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BELF in the workplace: a linguistic ethnographic study : An observation of English as a lingua franca used by employees at a Swedish company / Affärsengelska på arbetsplatsen: en lingvistisk etnografisk studie : En undersökning av Engelska som lingua franca, använd av anställda på ett Svenskt bolagFrederiksen, Diana January 2014 (has links)
This paper was aimed at researching the use of English as a lingua franca (ELF) in a business context by the use of linguistic ethnography (LE). Previous research has been primarily either survey- or interview-based or strictly qualitative in its investigation. Using shadowing observations of three employees at a Swedish multinational company and subsequently interviewing the participants about their use of Business English as a lingua franca (BELF), the present study set out to investigate for what kinds of functions and how often these employees use English on an everyday basis. English was shown to be the default language of the multinational company and the findings suggest that employees’ use of language is not only determined by the nature of their work and the business setting, but also by their personal backgrounds. Their education, upbringing, and social experiences since moving to Sweden have come to shape their language use at work and in everyday life. Moreover, there could be subsequent implications for them not only in work-related functions and activities at the company but also in their integration and immersion in Swedish society. Using LE to investigate language choice and use in a corporate setting allows for a more nuanced collection of data, providing a context to linguistic research. Read more
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