Submitted by Automa??o e Estat?stica (sst@bczm.ufrn.br) on 2016-08-16T23:16:37Z No. of bitstreams: 1 AlexsandroAlvesDeOliveira_DISSERT.pdf: 2518009 bytes, checksum: 272287e797b0b59f64656665c0ca0151 (MD5) / Approved for entry into archive by Arlan Eloi Leite Silva (eloihistoriador@yahoo.com.br) on 2016-08-24T21:15:39Z (GMT) No. of bitstreams: 1 AlexsandroAlvesDeOliveira_DISSERT.pdf: 2518009 bytes, checksum: 272287e797b0b59f64656665c0ca0151 (MD5) / Made available in DSpace on 2016-08-24T21:15:39Z (GMT). No. of bitstreams: 1 AlexsandroAlvesDeOliveira_DISSERT.pdf: 2518009 bytes, checksum: 272287e797b0b59f64656665c0ca0151 (MD5) Previous issue date: 2016-03-04 / A presente Proposta de Interven??o examina a quest?o das compras p?blicas realizadas por uma Organiza??o Militar no ?mbito da Administra??o P?blica Federal. O principal objetivo deste trabalho consistiu em propor um modelo de planejamento estrat?gico baseado no Balanced Scorecard para o sistema de compras p?blicas que contribua para o aumento da efici?ncia, efic?cia e efetividade das aquisi??es realizadas na Base A?rea de Natal. Para tanto, utilizou-se de entrevistas estruturadas a fim de se realizar um diagn?stico da realidade atual do sistema de compras junto aos principais setores requisitantes da BANT, bem como a adapta??o das perspectivas do BSC com base na revis?o da literatura. A t?cnica utilizada para a an?lise das entrevistas foi a an?lise de conte?do cujos resultados contribu?ram para a elabora??o do Mapa Estrat?gico conceitual o qual foi submetido ? valida??o por meio de um Grupo Focal. Da an?lise das entrevistas, concluiu-se que o Sistema de Compras da BANT encontra-se em um perfil t?tico em virtude da baixa intera??o entre o sistema de compras e os setores requisitantes, a preocupa??o voltada apenas para a economicidade da aquisi??o em oposi??o da efetividade do material adquirido, a falta de capacita??o dos elementos que comp?em o sistema e a aus?ncia de um planejamento adequado. Pretende-se com a cria??o desta proposta contribuir para a melhoria da gest?o com foco em resultados na administra??o p?blica, aumentado a efici?ncia, efic?cia e efetividade das compras p?blicas. Considerando que para o caso concreto a mensura??o dos resultados s? poder? ser realizada ap?s, pelo menos, um ano de sua implementa??o, a presente pesquisa constitui apenas uma proposta de interven??o. / The present proposal for intervention examines the issue of public procurements carried out by a military organization on a Federal Public Administration. The main objective of this paper is to propose a model of strategic planning based on the Balanced Scorecard for the public procurement system, which contributes to increased efficiency, efficacy and effectiveness of acquisitions made in the Air Base of Natal city. Therefore, Structured interviews were used in order to make a diagnosis of the current reality of the procurement system along with the main requirement sectors of BANT, as well as the adaptation of the prospects of the BSC based on literature review. The technique used for the analysis of the interviews was the analysis of content whose results contributed to the preparation of the conceptual Strategic Map which was submitted to validation through a Focal Group. It was concluded through the analysis of the interviews, that the system of purchases of BANT is in a tactical profile because of low interaction between the system of purchases and the requirement sectors, aiming only at the ?economicity? of acquisition in opposition of the effectiveness of material acquired, the lack of training of the elements which build the system and the absence of a proper planning. It is intended with thecreation of this proposal to contribute to the improvement of management with a focus on results in public administration as well as increasing efficiency, efficacy and effectiveness of public procurements. Whereas for the particular case the measurement of the results can only be performed after at least a year of its implementation, the present research constitutes a proposal of intervention.