M.Com. (Informatics) / This dissertation examines the field of network management in a banking environment. Special attention is given to business aspects that might influence network management. Technical aspects of network management are only discussed briefly. The study is broadly divided into two sections, the theoretical background and the formulation of a network model in the banking environment. Banks require that their services must always be of the highest standard. Special attention is given to services that banks provide on a daily basis. Network management can become very technical and complex. Large networks can become a nightmare to manage without proper business management principles. The dissertation offers an introduction to business principles and concentrates on different environments that might influence banks and their networks. The study indicates the importance of the open system environment for banks. The success of open systems largely depends on the acceptance of standards set by standard organizations like ISO (International Standards Organization). Banks in general are mainly dependent on IBM products and they rely on IBM to provide for their open needs. The dissertation covers the problems that IBM faces in opening up their systems. Network management protocols are very important. Today there are two main contenders in this area, namely SNMP and CMIP. In the future both protocols might play a role in managing networks. Identification of banks' needs and requirements is important for the definition of the model. Special consideration is given to external factors influencing banks and their networks. To isolate these influences three environments can be identified namely the macro, market and micro environments. The most important requirement of banks is to provide a reliable and continuous service of high standing quality to their clients. Banks provide a variety of financial services to their customers and the competition between different banks makes the development of new, and the improvement of existing services ...

Photocopy of typescript. / Digitized by Kansas Correctional Industries

This thesis concerns the effects of network member features on the pricing of automated teller machine (ATM) transactions. The first chapter outlines the development of ATM networks and provides an institutional and public policy backdrop for the theoretical and empirical analysis in the thesis. ATM fees have recently received increased attention in North America due to the Interac abuse of dominance case in Canada and the widespread introduction of surcharge fees at ATMs in the United States. In Chapter 2, a new circular spatial model of ATM networks is developed and used to analyze the pricing preferences of banks when choosing to link their proprietary ATM networks into a shared network. This model captures the consumer trade-off between the inconvenience of travelling to a machine of their own bank and the fee charged to use the machine of a rival bank. In this chapter, there are two banks, which differ only with respect to the size of their client bases. The results show that the smaller bank's preferred common transaction fee always exceeds that of its larger competitor. The bank with the larger client base will always choose to link networks provided that the common fee charged by both banks is non-negative. For both banks there is always a range of common fees for which there is mutual gain from linking the networks. When surcharges are allowed, both banks have an incentive to raise fees above the common fee that was charged previously. In Chapter 3 the model is adapted to consider the effects of an asymmetry in the number of machines owned by each bank. For the same client base in each bank, the results show that the bank with the larger number of machines prefers a higher common fee than does its rival. When surcharges are allowed, the bank with the larger number of ATM machines will choose to price discriminate by location of machine. Such behaviour has been observed in the United States.

This thesis concerns the effects of network member features on the pricing of automated teller machine (ATM) transactions. The first chapter outlines the development of ATM networks and provides an institutional and public policy backdrop for the theoretical and empirical analysis in the thesis. ATM fees have recently received increased attention in North America due to the Interac abuse of dominance case in Canada and the widespread introduction of surcharge fees at ATMs in the United States. In Chapter 2, a new circular spatial model of ATM networks is developed and used to analyze the pricing preferences of banks when choosing to link their proprietary ATM networks into a shared network. This model captures the consumer trade-off between the inconvenience of travelling to a machine of their own bank and the fee charged to use the machine of a rival bank. In this chapter, there are two banks, which differ only with respect to the size of their client bases. The results show that the smaller bank's preferred common transaction fee always exceeds that of its larger competitor. The bank with the larger client base will always choose to link networks provided that the common fee charged by both banks is non-negative. For both banks there is always a range of common fees for which there is mutual gain from linking the networks. When surcharges are allowed, both banks have an incentive to raise fees above the common fee that was charged previously. In Chapter 3 the model is adapted to consider the effects of an asymmetry in the number of machines owned by each bank. For the same client base in each bank, the results show that the bank with the larger number of machines prefers a higher common fee than does its rival. When surcharges are allowed, the bank with the larger number of ATM machines will choose to price discriminate by location of machine. Such behaviour has been observed in the United States. / Business, Sauder School of / Graduate

This dissertation examines the relationship between computer technology and management science and changes in the role of profit planning within the commercial banking system of the U.S.A. The objective of the study is to develop a generalized profit-planning model which employs the existing decision processes to create pro-forma financial statements for a commercial bank. The study concentrated on the 300 largest commercial banks (ranked by deposits as of December 31, 1969) of the Federal Reserve System. These particular banks held the greatest potential for having a Planning Department, the computing capability necessary for problem solving, and a Management Science Department actively employing management science techniques to profit-planning problems. The research for the dissertation included an in-depth study of secondary sources, an interrogation of commercial bank executives and a detailed questionnaire which was submitted to each of the 300 largest banks. Sponsorship for the Financial Planning Questionnaire was obtained from the Southwestern Graduate School of Banking at Southern Methodist University, Dallas, Texas. The sponsorship helped obtain a large sample return (in excess of 50.0 percent) and thereby increased the statistical reliability of the results of the study.

by Lau Kwok-ming, Paul, Ng Wai-ip, Danny. / Abstract also in Chinese / Bibliography: leaves 102-104 / Thesis (M.B.A.)--Chinese University of Hong Kong, 1983

Summary in Chinese. / Thesis (M.B.A.)--The Chinese University of Hong Kong. / Bibliography: leaves 90-91.

M. Tech. Professional Practice in Information Technology. Tshwane University of Technology, 2008. / The application of Information and Communication Technology (ICT) in business environment (profit-making and non-profit-making organisations, and public administration) has given business the power to provide its services faster, smoother, and at extended time than ordinary day working hours especially in the banking industry where the service delivery is expected to be 24 hours a day for seven days a week. Many organisations in today’s’ networked economy, mostly banking organisations, rely on ICT infrastructure to operate. The key to success with technology is not the technology per se, but the ability to manage it well. In sustaining business operations, ICT infrastructure needs to be effectively managed, with the application of tested and proven best practices such as ICT management frameworks for the organisation to benefit from it. This research explores the usage of ICT management frameworks in managing ICT infrastructure in the South African banking industry, where there is a complexity of systems because of combination of different components, some built in-house, and others procured from third-party suppliers. This research study is exploratory, applying the qualitative research approach as research strategy. It applies structured interviews as a tool for collection of primary data from participants, and uses reviews of previous publications on ICT management frameworks for secondary data collection. After a review of collected data, it has been found that: - It is important to ensure effective management of ICT infrastructure by applying best-practices as it is needed in supporting the organisation to achieve its objectives; - Though the use of ICT management frameworks is different from one bank to another, all banking organisations refer to the practices of ICT frameworks to manage their infrastructures and related processes; - Though there is not much difference in the management of ICT infrastructure in banking industry and others industries that rely on ICT for management and service delivery, banking organisations pay more attention to security, continual service delivery, and fast service delivery. Looking at the complexity of ICT infrastructures in major commercial banks investigated, it has been recommended that banks should not only concentrate on the collection of best practices in different frameworks, but also direct their efforts in creating one single framework that addresses business vision, strategies and the managerial system with more concentration on ICT infrastructure for the support of its operations, information management and sharing.

by Cheung Bing-leung, Wong Kai-man. / Thesis (MBA)--Chinese University of Hong Kong, 1985 / Bibliography: leaves 81-83.

by Hung Yuk Hung Antony [and] Ng Chim Kuen Jimmy. / Includes bibliographies / Thesis (M.B.A.)--Chinese University of Hong Kong, 1984