published_or_final_version / abstract / Architecture / Master / Master of Science in Interdisciplinary Design and Management

published_or_final_version / Housing Management / Master / Master of Housing Management

by Ho Chi-Wing, Daniel. / Thesis (M.B.A.)--Chinese University of Hong Kong, 1992. / Includes bibliographical references (leaves 69-70). / ABSTRACT --- p.ii / TABLE OF CONTENTS --- p.iii / LIST OF FIGURES --- p.v / LIST OF ABBREVIATIONS --- p.vi / ACKNOWLEDGEMENTS --- p.vii / Chapter CHAPTER I --- INTRODUCTION --- p.1 / Background --- p.1 / Two Tragic Cases --- p.3 / Problem Defined --- p.4 / Chapter CHAPTER II --- METHODOLOGY --- p.5 / Definitions of Maintenance Management --- p.5 / Objectives of the Study --- p.6 / Methodology --- p.7 / Literature Review --- p.7 / Chapter CHAPTER III --- EXISITING ENVIRONMENT --- p.11 / "Dangerous Buildings Section, BOO" --- p.11 / The Planned Survey --- p.14 / Private Sector Organisations --- p.17 / Public Attitudes --- p.21 / Manpower Resources --- p.22 / Interrelationship Between Various Elements --- p.25 / Chapter CHAPTER IV --- PROBLEMS IDENTIFIED --- p.26 / Legislative Deficiencies --- p.27 / Organisational Deficiencies --- p.28 / Public Lack of Concern and Awareness --- p.32 / Insufficient Manpower --- p.34 / Chapter CHAPTER V --- PROPOSED CHANGES AND EVALUATION --- p.37 / Types of Proposals --- p.37 / Evaluation Criteria --- p.38 / Priorities Setting --- p.44 / Redeployment of Manpower --- p.45 / Public Education --- p.46 / More Severe Penalty for Non-Compliance --- p.48 / Mandatory Building Inspection --- p.49 / Investigation Order --- p.52 / Repair Grant --- p.55 / Overall Assessment --- p.56 / Chapter CHAPTER VI --- CONCLUSION --- p.57 / Environment --- p.57 / Problems and Changes --- p.58 / Ultimate Solution --- p.58 / APPENDIX A --- p.61 / APPENDIX B --- p.64 / APPENDIX C --- p.66 / BIBLIOGRAPHY --- p.69

published_or_final_version / Housing Management / Master / Master of Housing Management

Urban decay is among the most urgent problems in Hong Kong today. There are more than 3,000 blocks of building are considered sub-standard and 110,000 families are living in these homes. Despite the Government's immense effort in undertaking its own renewal projects for many years, Hong Kong Housing Society (HKHS) was the earlier urban renewal agent whom was invited by the Government to undertake redevelopment in the urban areas. In light of the rapid ageing of Hong Kong' building stock during the last two decades, HKHS has further assisted the Government with its own resources and expertise by implementing a 10-year maintenance incentive named "Building Management and Maintenance Scheme" (BMMS) since 2005. The BMMS aims at encouraging property owners to improve safety and hygiene of their living environment, it is administrated by HKHS with the provision of professional advice and financial assistance for publicizing proper building management and timely maintenance. HKHS has exerted all its strength to promote the BMMS for seven years, the research is to gauge the effectiveness of HKHS for the achievement and shortcomings in the aspect of offering building maintenance incentives, particular in the launch of BMMS. The evaluation will focus on the three aspects, including the scheme performance, scheme design process and implementation process. An opinion survey was conducted in June 2012 for the data collection purpose and survey results correlates with the goals and objectives of the study are comprehensively discussed in Analysis I & II. The findings show the effectiveness of HKHS in offering building maintenance incentives much depends on what stage does the scheme undergo, whilst the BMMS in general is operated effectively to address the problem of urban decay, with the exception of running it at the outset of the scheme design stage. In the course of time, the recommendations pursuant to the weakness of the BMMS and the highlights in survey findings are drawn up at the end of the study, in order to make the building maintenance incentives more effectively in solving the urban decay problem. / published_or_final_version / Housing Management / Master / Master of Housing Management

published_or_final_version / Housing Management / Master / Master of Housing Management

Taking a look at building management in Hong Kong, it is observed that some Owners’ Corporations (OC) initiate maintenance before orders are received from the Government, others do not. This illustrates that OCs of buildings have different perceptions of risks and are responding to these risks in their own ways - some actively considering and prioritising stakeholders’ safety and interests, yet others may not. OCs that implement self-initiated building maintenance work before receiving any statutory order may have certain attributes lacking in those that implement building maintenance only after receiving Government orders that may be subject to penalty. Similarly, some Owners are willing to contribute their personal time and effort for collective good. They pay attention to building management and maintenance; some even become executive members of OCs. It is assumed that Owners willing to spare their own time to take part in OC work and be committee members with no formal reward, may hold characteristics different from those of other Owners. It is proposed that these characteristics are General Citizenship, "Organizational Citizenship Behavior" (OCB) and "Corporate Social Responsibility" (CSR), and these factors may show value disparity amongst different Owners and OCs. If every OC holds a considerable level of citizenship and tries to learn the lesson by observing risk events, the Government can save cost from the need to deploy additional resources to promote and monitor maintenance work on private buildings. This thesis therefore aims to identify the differences between OCs and other Owners in building management and maintenance, as well as the impact of citizenship on building management and maintenance, with reference to the Social Learning Theory proposed by Bandura. Both qualitative and quantitative findings supported the objectives and hypotheses of this study. Independent sample t-test confirmed that OC members demonstrate high levels of General Citizenship, OCB and CSR than other Owners. Multiple regression model indicated that 43.2 per cent of the variation in OCs in taking initiative to maintain their buildings may be explained by four explanatory variables, namely CSR, OCB, Group Cohesiveness and General Citizenship. The implications of this study suggested that in addition to the direct impact of citizenship on building maintenance, citizenship may spillover from one form to another in the context of building management, and the transformation is mediated by the organizational context and other situational factors. This study concludes that in order to achieve a stronger effect of citizenship in different settings, further improvement is required in the political system and in education to cultivate a more complete sense of citizenship for citizens of Hong Kong. In addition, future study shall be extended to explore the impact of citizenship on OC decisions on other aspects of building management, including community and estate activities, facilities, security and cleansing, as well as planning and budgeting. Further research and testing can be conducted to develop a more robust conceptual framework, including the mediating effects among the manifestation of citizenship and its impact on building management and maintenance. / published_or_final_version / Real Estate and Construction / Doctoral / Doctor of Philosophy

published_or_final_version / Housing Management / Master / Master of Housing Management

published_or_final_version / Housing Management / Master / Master of Housing Management

published_or_final_version / Housing Management / Master / Master of Housing Management