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Communication practices in a Japanese subsidiary in the U.S.: globalization in processTsutsui, Kumiko 28 August 2008 (has links)
Not available / text
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A comparison of the discourse of cover letters by Hong Kong business writers and model letters by American writersMak Wei, Hsing, Jennie. January 1998 (has links)
published_or_final_version / Linguistics / Master / Master of Arts in Applied Linguistics
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Development of an Intercultural Sensitizer for Cross-Cultural Training of American and Japanese Business ProfessionalsMehta, Gopika 12 1900 (has links)
Increasing globalization and transnational trends in business have resulted in greater contact with people from different cultures. However, in any cross-cultural encounter, miscommunication and misunderstandings are likely to occur. In a workplace setting, these can seriously undermine job performance and employee relations. The Intercultural Sensitizer is a cross-cultural training tool that is designed to increase the likelihood that trained individuals will make accurate interpretations concerning behavior observed in individuals from other cultural groups (Albert, 1983) . The purpose of this study was two-fold: (1) to identify cultural differences between Americans and Japanese that can lead to misunderstandings in the workplace and hinder communication, and (2) to construct an intercultural sensitizer that will enable the two cultural groups to interact more effectively with each other. The study's five-phase research design was based on Albert's (1983) delineation of the construction of an intercultural sensitizer. Twenty-four episodes were constructed and statistically analyzed to determine if there was a difference in the way the two cultural groups responded to a given situation. Nine episodes yielded critical values significant at the .05 level. The study concluded that there while there are differences in the cultural perspectives of American and Japanese business professionals, the two groups also share common cultural assumptions. The study's findings have numerous implications for cross-cultural corporate training and higher education.
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