M.Phil. / Successfully establishing an organisational service delivery footprint in Africa is a challenge that faces many South-Africa-based companies. Africa is a large continent, containing numerous countries, dialects and cultures. Each country presents its own set of unique opportunities and threats, and therefore a focused approach is required to develop a plan for organisations to not only grow into new markets and to service new clients, but also to expand service-rendering capability among its current clients by providing services from the product source to their end destination in Africa. It is therefore the purpose of this research project to focus on Mozambique and the Port of Maputo, with a detailed consideration of the strategic value that the Port of Maputo presents to organisations on the basis of its geographic location and proximity to product sources, both within Mozambique and its neighbouring countries ...