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Thesis (Ph. D.)--University of Wisconsin, 1967. / Typescript. Vita. eContent provider-neutral record in process. Description based on print version record. Includes bibliography.

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Following the principle as caring PID (People In Need) actively, respecting the needs of PID and assisting PID who are elders, orphans and low income households with self-sufficiency, Social Assistance Program aims to ensure that their living standards are above the poverty line. However, officers (Li-clerks) and undertakers of social assistance section are indispensable to applications for social assistance because, in most cases, these public servants must be active to assist PID. The purpose of this study is to analyze how officers and undertakers of social assistance program perceive the Public Assistance Act and related social assistance laws and how they use discretionary behaviors on social assistance when facing applicants for low income households and encountering the problems which arise from the process of enforcements of social assistance policy. This study also intends to analyze how applicants for social assistance perceive the qualification check and whether or not the social assistance programs function effectively under the regulations of social assistance qualification system. Besides, this study chooses Chijin District in Kaohsiung city, where people receive relatively scarcer resources, to be the object of study and does in-depth interviews with officers, undertakers of social assistance programs and applicants for the qualification of low income households. Findings and suggestions come last. The main findings of this study are as follows, 1.The functional roles that officers and undertakers of social assistance section are supposed to do should be established. 2.Due to the qualification check under paper review, the assistance programs are unpractical. 3.The structure of administrative bureaucracy limits the access to social assistance services. 4.The regulations cannot regulate a changing society; the resilient discretional behavior can complement the ineffectiveness of regulations instead. 5.The social assistance resources from civil society could instantly assist PID, which could relieve the ineffectiveness of the qualification review system. 6.Assistances with subsidy in cash ignore the needs of each case. The following is the suggestions of this study, 1.Creating incentives as many as possible for PID being independent will help PID away from poverty. 2.The integration of governmental resources for social assistance and civil social assistance is important. 3.The regulation of social assistance should leave some spaces for appropriate discretion behaviors.

The hospitality industry is a service industry of multiple arts. Despite the various scales of hotels, they all aim at the same goal ¡V to provide various services to satisfy the demands of the public in the aspects of food, clothing, shelter, transportation, and entertainment. ¡§Human¡¨ is the most important resource of the hospitality industry, and the master of utilizing and manipulating other resources in this industry. But in practice, the performance of ¡§human¡¨ is volatile and unstable, so it is hard for managers to persistently maintain the service standard for a long term. In other words, in the service industries such as hotels, the improvement of service quality hinges on the management of employees¡¦ behaviors before they interact with clients. Thus, if performance management can be properly implemented, the employees can understand the correct service indices and provide satisfactory services to the clients. However, whether an enterprise has reasonable performance management indices and systems, the evaluation result and effectiveness are closely correlated. Therefore, this study aimed to provide a reference standard that the hospitality industry could use to evaluate their reception clerks and the clerks could use the evaluation model as a goal they work for, in hope of enhancing the competitiveness of the both parties. In the procedure of the research, the first stage was based on literature reviews to organize and analyze the performance indices for evaluating reception clerks in the hospitality industry. In the second stage, an interview with professional managers of the industry was conducted to verify the indices and hierarchy levels. At last, Analytic Hierarchy Process (AHP) was applied to derive the weight of indices for evaluating the reception clerks and establish a performance evaluation model for reception clerks in the hospitality industry. In terms of the derived weights, among the 3 constructs, ¡§work achievement¡¨ had the highest weight ratio, taking up as high as 42%. As a result, the property of a hotel reception clerk¡¦s work heavily relied on work achievement. According to the service characteristics of the hospitality industry, as the reception clerks were the most front personnel to contact and serve clients, their service quality, professional ability, problem-solving ability, and etc. would be promptly presented to the clients and represent the company in clients¡¦ first impression. So they were of high importance. This study also verified the application of the study results to the practice. Thus, in addition to building a ¡§Reception Clerk Performance Evaluation Scale¡¨ with derived indices and weights, the researcher also sought the assistance of managers of a hotel to conduct the empirical study. The results also showed that the study was in accordance with the current situation and could be practically applied to the industry. And in the survey, it was found that performance evaluation systems were not prevalent among the surveyed hotels. Less than 30% of the hotels implemented the evaluation system. Thus, if performance appraisal operations could be effectively implemented in the industry to reinforce management and motivate employees, it was believed that the overall business performance could be enhanced and the competitiveness of the industry could be strengthened too.

Dissertation--Oldenburg, 2002. / Bibliogr. p. 327-349.

The thesis handles the topic {\clqq}Career planning``. It focuses on the use of psychology by formation the career plan. The thesis was apply to company "Amagasaki Pipe Czech s.r.o.". The theoretical part describes what the career is, her types and her moves. The practical part is composed as data evaluation. Many data models were compared.