El texto completo de este trabajo no está disponible en el Repositorio Académico UPC por restricciones de la casa editorial donde ha sido publicado. / Mypes (Micro and small companies) play an important role in the economy of a country, since they contribute 24% to Peru's GDP, besides being a generator of employment and business development. In this context, the Mypes of footwear continue to have exponential growth, this due to the result of their operations that are carried out with these companies on a daily basis. Therefore, it is necessary to have qualitative and quantitative data of the reality that these present in your business environment. To identify the level of maturity there are several methods, which provide necessary criteria to identify and qualify the processes that exist within the Mypes.