Thesis submitted in the fulfilment of the requirements for the degree Master of Technology: Office Management and Technology In the Faculty of Business At the Cape Peninsula University of Technology 2013 / In the past Small Medium and Micro Enterprises (SMMEs) used to be confined to a particular geographical location to conduct their business. This is no longer the case especially since the introduction of the internet. The World Wide Web (Web) now offers SMMEs an opportunity to market, communicate, advertise, purchase and sell goods and services online 7 days a week, 24 hours a day around the globe. However, doing business online is not without risk, as companies also have to ensure that they have adequate security measures in place. SMMEs need to be kept updated on security threats that keep on emerging. They need to keep their information secure in order to avoid unnecessary losses. The advances in modern technology, especially with computers that are connected to the internet have resulted in SMMEs being exposed to cyber-attacks. In most cases, these companies do not have the financial muscle to effectively address such data breaches. Even though cyber-attacks are on the rise, hospitality SMMEs still leave themselves vulnerable to these attacks. Data breaches can be a result of both internal and external attacks. Research indicates that internal attacks are not easy to detect thus making them more deadly than external attacks. It is therefore, important for SMME to come up with policies that will curb inside attacks. However, information security policies are not common amongst hospitality SMMEs. SMMEs are not always aware of the risks that they are exposed to even though their customers expect them to keep information secure whenever they conduct online business. Most of the hospitality SMMEs are expected to provide online bookings. Credit cards are commonly used in this instance and if the information is not kept secure, companies may face lawsuits from customers. Even though the majority of the hospitality SMMEs indicate that they keep credit card data secure, there are still cases where some do not ensure secure transactions whenever credit card information is exchanged. Vulnerability assessment in order to check if there are any loopholes in networks is rarely carried out by SMMEs. These companies hire IT experts on a temporary basis; further exposing themselves as they there is no one to monitor their networks on a daily basis. In most cases SMMEs believe that technology is their answer to security problems. They omit the human aspect of security. Even though SMMEs indicate that data loss is one of the challenges they are facing, they still fail to put measures in place to address this. This research examines measures and policies implemented by hospitality SMMEs in their quest to address data security breaches. Only hospitality SMEs that are connected to the internet are used in this research.

China is a country built on traditions and one of its most respected traditions is a preference for the family unit. The closeness of the family unit is carried over into the economic life of the country. Family members not only live together, but also work together in the fields or in enterprises. The advantage of this is that families have a guaranteed labour force that is not only loyal and can also be trusted. The disadvantage however is that positioning within the business is not always based on merit and competence, or trustworthiness which can ultimately impede growth. This research was an examination of Chinese family-owned businesses that focused on their management practices. The purpose of the study was to explore the management characteristics of Chinese family-owned businesses by means of interview data collected from five Chinese businesses in the Cape Metropolitan area. The emphasis of the project concentrated on the establishment, expansion and growth, ownership and leadership, management structure, the impact of cultural factors and the strategy for the future as well as challenges in terms of competitors and environments.

China is a country built on traditions and one of its most respected traditions is a preference for the family unit. The closeness of the family unit is carried over into the economic life of the country. Family members not only live together, but also work together in the fields or in enterprises. The advantage of this is that families have a guaranteed labour force that is not only loyal and can also be trusted. The disadvantage however is that positioning within the business is not always based on merit and competence, or trustworthiness which can ultimately impede growth. This research was an examination of Chinese family-owned businesses that focused on their management practices. The purpose of the study was to explore the management characteristics of Chinese family-owned businesses by means of interview data collected from five Chinese businesses in the Cape Metropolitan area. The emphasis of the project concentrated on the establishment, expansion and growth, ownership and leadership, management structure, the impact of cultural factors and the strategy for the future as well as challenges in terms of competitors and environments.

Magister Commercii - MCom / China is a country built on traditions and one of its most respected traditions is a preference for the family unit. The closeness of the family unit is carried over into the economic life of the country. Family members not only live together, but also work together in the fields or in enterprises. The advantage of this is that families have a guaranteed labour force that is not only loyal and can also be trusted. The disadvantage however is that positioning within the business is not always based on merit and competence, or trustworthiness which can ultimately impede growth. This research was an examination of Chinese family-owned businesses that focused on their management practices. The purpose of the study was to explore the management characteristics of Chinese family-owned businesses by means of interview data collected from five Chinese businesses in the Cape Metropolitan area. The emphasis of the project concentrated on the establishment, expansion and growth, ownership and leadership, management structure, the impact of cultural factors and the strategy for the future as well as challenges in terms of competitors and environments. / South Africa

The aim of this study was to investigate the impact of peer, community and religious influences on alcohol and tobacco use among high school adolescents from three different dominant groups of South Africa i.e. African, coloured and white adolescents. The investigations were based on two perceived major factors such as their familiy structure and their family's socio-economic status, which may either increase or decrease the likelihood of adolescent substance use.

Philosophiae Doctor - PhD / Spinal cord injury (SCI) is a devastating condition often affecting young and healthy individuals around the world. This debilitating condition not only creates enormous physical and emotional suffering to individuals but also is a significant financial burden to families and society at large and it affects quality of life. Successful community reintegration following spinal cord injury is considered an important goal of rehabilitation as this has been positively associated with self-esteem, life satisfaction and quality of life. The overall aim of the study was to design a community reintegration programme for individuals who sustained a traumatic spinal cord injury (TSCI) in the Cape Metropolitan Area. The design of this study was a mixed method design including four phases. The first phase of the study was to determine the base line information regarding reintegration into communities after sustaining a TSCI and included 108 participants. Data was collected by use of self-administered/interview administered questionnaire. The results of this phase demonstrated that community reintegration of individuals who sustained a traumatic spinal cord injury was relatively low and employment was found to be a statistically significant variable influencing community reintegration following the injury. The second phase of the study aimed to gain a deeper understanding of how employment and other factors influence reintegration into communities after the injury.

The aim of this study was to investigate the impact of peer, community and religious influences on alcohol and tobacco use among high school adolescents from three different dominant groups of South Africa i.e. African, coloured and white adolescents. The investigations were based on two perceived major factors such as their familiy structure and their family's socio-economic status, which may either increase or decrease the likelihood of adolescent substance use.

Magister Artium - MA / The aim of this study was to investigate the impact of peer, community and religious influences on alcohol and tobacco use among high school adolescents from three different dominant groups of South Africa i.e. African, coloured and white adolescents. The investigations were based on two perceived major factors such as their familiy structure and their family's socio-economic status, which may either increase or decrease the likelihood of adolescent substance use. / South Africa

Magister Artium - MA / The trend in metropolitan planning is to provide overarching objectives for development, leaving detailed interpretation at the local level. The unspecific nature of these guidelines, however, coupled by the parochial interests of constituent local municipalities, can result in development that is unfavourable in terms of the metropolitan vision. The aim of this research was to consider a more detailed basis according to which the metropolitan plan for the Cape Metropolitan Area, the Metropolitan Spatial Development Framework (MSDF), could possibly be promoted. The approach was to focus on vacant land since this will be the target of future development.

Thesis (MSocialWork)--Stellenbosch University, 2002. / ENGLISH ABSTRACT: Finding practice education placements for undergraduate social work students is becoming increasingly difficult in the Western Cape Metropolis, because many welfare agencies have either closed down or do not have the capacity to accommodate students for field placement. As a result of this situation, this research was undertaken with the aim to investigate the feasibility of the corporate sector as a field placement for undergraduate social work students. By using the corporate sector as a field placement an opportunity can be created whereby the university and the corporate sector could establish a workable partnership, with mutual benefits for each. The corporate sector can benefit by services offered by the students in the form of case-group and community work that can be rendered to the employees. The university will benefit because a new option for student placements will become available to them. The domain of social work in the corporate sector was explored by defining occupational social work; the nature of service rendering on micro, meso and macro levels and discussing occupational social work in the 21st century. Field placements of undergraduate students in the corporate sector were examined in order to establish what the theoretical background for field placements in a corporate setting ought to be. To this end, the nature and purpose; formats; settings and key role players in field placements were explored. Social work methods in social work per se and occupational social work in general were investigated. An investigation was also made into the management of the field placement programme for undergraduate social work students in the corporate sector. The following were facets were explored: the requirements of the department of social work at the University of the Western Cape for fourth year students as well as the requirements for field placements in the corporate sector, in order to establish the suitability of the corporate sector for field placements. Existing literature and empirical findings were used to collect data for this study. Exploratory and descriptive research designs were applied in this study. Data was collected through questionnaires and interviews and conclusions and recommendations were based on the findings of the study. / AFRIKAANSE OPSOMMING: Dit word al hoe moeiliker om praktykonderrigplasings vir voorgraadse maatskaplike werk studente in die Wes-Kaapse Metropool te vind, aangesien baie welsynsagentskappe of gesluit het of nie die vermoë het om studente in posisies vir praktykonderrigplasings te akkommodeer nie. As 'n gevolg van hierdie situasie is hierdie navorsing onderneem met die doel om vas te stel of menslike hulpbron personeel binne die korporatiewe sektor gewillig sal wees om voorgraadse studente vir praktykonderrig te akkommodeer. Deur die korporatiewe sektor vir praktykonderrigplasings te gebruik, kan 'n geleentheid geskep word waardeur die universiteit en die korporatiewe sektor 'n uitvoerbare vennootskap, met wedersydse voordele vir albei, tot stand kan bring. Die korporatiewe sektor kan voordeel trek uit die dienste wat deur die studente aangebied word, soos gevalle-, groep- en gemeenskapswerk wat aan die werknemers gebied kan word. Die universiteit se voordeel sal daarin lê dat nuwe opsies vir praktykonderrigplasings vir die studente beskikbaar word. Die sfeer van maatskaplike werk in die korporatiewe sektor is ondersoek deur beroepsmaatskaplike werk en die aard van dienslewering op mikro-, meso- en makrovlakke te definieer, en deur die aard van beroepsmaatskaplike werk in die 21ste eeu te bespreek. Praktykonderrigplasings van voorgraadse studente in die korporatiewe sektor is ondersoek om te bepaal wat die teoretiese agtergrond vir praktykonderrigplasings in die korporatiewe omgewing behoort te wees. Vir hierdie doel is die aard en doel, formate, omgewings en sleutel rolspelers in praktykonderrigplasings verken. Maatskaplike werkmetodes in maatskaplike werk per se en beroepsmaatskaplike werk in die algemeen is ondersoek. 'n Ondersoek is ook gedoen na die bestuur van die praktykonderrigplasingsprogram vir voorgraadse maatskaplike werkstudente in die korporatiewe sektor. Die volgende fasette is verken: die vereistes wat die Departement Maatskaplike Werk van die Universiteit van Wes- Kaapland aan vierdejaarstudente stel, sowel as die vereistes vir praktykonderrigplasings in die korporatiewe sektor, met die doel om die gewilligheid van die korporatiewe sektor vir praktykonderrigplasings te bepaal. Bestaande literatuur en empiriese bevindings is gebruik om data vir hierdie studie te versamel. Verkennende en beskrywende navorsingsontwerpe is in hierdie studie benut. Deur middel van vraelyste en onderhoude is data versamel en afleidings en aanbevelings op grond van die bevindinge van die ondersoek is gemaak.